Store / Restaurant Supervisor (SM Megamall & SM MOA)

Sucree Coco and Love, Inc.; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

Sucree Coco and Love, Inc. / IDIM DIY Bakery in the Philippines is hiring a Store/Restaurant Supervisor to lead the store's daily operations, inspire the team, and ensure superior customer service to deliver sustainable sales and profits.

Responsibilities include people management and training, meeting monthly sales targets, presenting sales plans, managing inventory, loss prevention, and ensuring compliance with store policies and government requirements.

Qualifications

• Bachelor's/College Degree in Hotel and Restaurant Management or related field.
• 2–3 years of proven supervisory experience in F&B or Retail Management and Store Operations.
• Accustomed to working in a fast-paced environment.
• Good oral and written communication skills and can coordinate effectively.

Responsibilities

• People management and training: develop store team and enforce policies and procedures.
• Sales and customer satisfaction: ensure monthly sales targets are reached and prepare sales presentations.
• Inventory management: minimize loss and verify inventory accuracy.
• Store management and compliance: raise concerns to departments and ensure compliance with government requirements.

Skills

People management

Leadership

Communication

Team player

Education

Bachelor's/College Degree in Hotel and Restaurant Management or related business

Job description

WE ARE HIRING!!

POSITION: STORE / RESTAURANT SUPERVISOR

Branches:

• SM Megamall (1)

• SM MOA (1)

The Store Supervisor is responsible for planning, leading, and managing all day-to-day activities of the store. She/He orchestrates and engages the store team to achieve the highest level of customer service standards to deliver sustainable sales and profitable targets.

Duties and Responsibilities:

1. People Management and Training

• Manages the development of the store team and ensures that all policies and procedures are adhered to.

• Plans out and manages employees’ activities and schedules in relation to the needs of the operations.

2. Sales and Customer Satisfaction

• Ensure that the Sales Target for the month is reached

• Prepare Sales Presentation for the store’s sales

3. Inventory Management

• Minimizes loss by ensuring all loss prevention procedures are followed

• Verifies accuracy of inventory of stocks

4. Store Management and Compliance

• Ensures that all store concerns are raised to respective departments

• Provides suggestions and ideas on ways to improve systems and processes

• Oversees and complies with all government statutory requirements

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in Hotel and Restaurant Management, any business course or equivalent

• With at least 2- 3 years of proven experience in Supervisory in F&B or Retail Management, and Store Operations.

• Accustomed to working in a fast-paced environment

• Good oral and written communication skills and can coordinate effectively.

• Team player

• Has a strong leadership and maturity to lead the team

• MUST be amenable to work in a Shifting Schedule

• MUST be amenable to work 6 days a week with 1 day off

About the Company:

Sucree Coco and Love, Inc. / IDIM DIY Bakery is an international DIY bakery that provides quality service and experience for our aspiring bakers and pastries enthusiasts. The company, which is the first of its own and originated in Taiwan, was established here in the Philippines in 2019.