Store Manager

Sucree Coco and Love, Inc.; Quezon City; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading bakery company in Quezon City is seeking Store Managers to oversee store operations, manage a team, and ensure high customer satisfaction. Candidates must have at least a Bachelor's degree and 3 years of managerial experience in retail or food and beverage. Strong leadership, communication skills, and the ability to work under pressure are necessary. This is a full-time position located on-site.

Qualifications

• At least 3 years of proven experience in Supervisory or Managerial roles in F&B or Retail Management.
• Accustomed to working in a fast-paced environment.
• Able to work under pressure and make sound decisions.

Responsibilities

• Manage the development of the store team and ensure adherence to policies.
• Reach the monthly sales target and improve customer satisfaction.
• Oversee inventory accuracy and ensure compliance with procedures.

Skills

People Management

Customer Service

Inventory Management

Sales Target Achievement

Leadership

Communication Skills

Education

Bachelor's Degree in Hotel and Restaurant Management or equivalent

Job description

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time

Overview

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time

Position

POSITION: STORE MANAGERS

Branches:

• SM North Edsa
• SM Megamall

Job Description

The Store Managers are responsible for planning, leading, and managing all day-to-day activities of the store. They orchestrate and engage the store team to achieve the highest level of customer service standards to deliver sustainable sales and profitable targets.

Responsibilities

1. People Management and Training

• Manages the development of the store team and ensures that all policies and procedures are adhered to.
• Creates a high-performance culture in the store by setting clear expectations and targets, analyzing team performance, holding team members accountable, and giving appropriate and prompt feedback, including actively managing poor performance.
• Plans out and manages employees’ activities and schedules in relation to the needs of the operations.

2. Sales and Customer Satisfaction

• Ensure that the Sales Target for the month is reached
• Prepare Sales Presentation for the store’s sales
• Actively monitors customer satisfaction and feedback systems to drive continuous improvement. Handles customer complaints effectively and diplomatically.

3. Inventory Management

• Drives continuous improvement in stockroom processing and replenishment procedures.
• Minimizes loss by ensuring all loss prevention procedures are followed
• Verifies accuracy of inventory of stocks

4. Store Management and Compliance

• Ensure that all store concerns are raised to respective departments
• Provide suggestions and ideas on ways to improve systems and processes
• Oversees and complies with all government statutory requirements
• Ensures that end of day process is followed and executed regularly
• Supervises staff to ensure continuous cleanliness and maintenance of the premises
• Performs all other duties that may be assigned from time to time.
• Candidate must possess at least a Bachelor's/College Degree in Hotel and Restaurant Management, any business course or equivalent
• With at least 3 years of proven experience in Supervisory or Managerial in F&B or Retail Management, and Store Operations.
• Accustomed to working in a fast-paced environment
• Able to work under pressure and carry out sound decisions during critical situations
• Good oral and written communication skills and can coordinate effectively.
• Team player
• Have strong leadership and maturity to lead the team
• Detail-oriented

About the Company

Sucree Coco and Love, Inc. / IDIM DIY Bakery is an international bakery that provides quality service and experience for our aspiring bakers and pastries enthusiasts. The company, which is the first of its own and originated in Taiwan, was established here in the Philippines in 2019.

Working Location & Safety

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• withholds your ID,
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• or other illegal situations.

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