Store Operations Management Trainee

Davao CitiHardware, Inc.; Davao City; On-site; PHP 201,000 - 357,000; Full time

Job summary

Davao CitiHardware, Inc. is seeking a Store Operations Management Trainee for on-site placement across major PH cities. The role focuses on supervising daily store operations, optimizing inventory, and delivering exceptional customer service.

It requires leadership, analytical thinking, and strong communication to coordinate with team members and management. Ideal candidates will have a college degree and at least 3 years of total experience including 1 year in a supervisory capacity within

Qualifications

• Must be a college graduate of any 4- or 5-year course.
• 3 years of total experience.
• 1 year of supervisory experience in retail or customer-service oriented establishment.
• Operations and Store Management skills.
• Analytical Skills.
• Customer Service and Communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Strong organizational and leadership skills.

Responsibilities

• Oversee store operations and ensure smooth daily activities.
• Analyze performance metrics to drive improvements.
• Manage store inventory and stock levels.
• Provide excellent customer service and resolve issues promptly.
• Maintain effective communication with the team and store leadership.

Skills

Store operations

Analytical skills

Customer service

Communication skills

Multitasking & prioritization

Leadership & organization

Education

College degree (4- or 5-year)

Job description

From its beginning as a traditional hardware store in 1976, Citihardware is now one of the leading and fastest-growing construction retail stores with over 131 branches in the Philippines.

At present, CitiHardware continues to lead in offering its customers great value on world-class products such as floor and wall tiles, bathroom fixtures, electrical hardware, building materials, doors and windows, kitchen, outdoor living, appliances and more- all in one store!

CitiHardware is committed to providing its customers excellent customer service and “Great Value Everyday” on products, made from the quality materials at affordable prices for any building projects and home improvement need.

Role Description

This is a full-time on-site role for a Store Operations Management Trainee located in the major cities of Luzon, Visayas and Mindanao. The Management Trainee will be responsible for overseeing store operations, analyzing performance metrics, managing the store inventory, providing excellent customer service, and maintaining effective communication with the team.

Qualifications

• Must be a college graduate of any 4- or 5-year course
• 3 years of total experience
• 1 year of supervisory experience in retail or any customer-service oriented establishment
• Operations and Store Management skills
• Analytical Skills
• Customer Service and Communication skills
• Ability to handle multiple tasks and prioritize effectively
• Strong organizational and leadership skills
• Willing to be assigned anywhere in the Philippines