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The Coffee Bean & Tea Leaf PH is hiring a Cafe Lead (Store Manager) for the Solaire Resort and Casino location. You will lead and coach the cafe team, oversee daily store operations, and ensure service standards align with CBTL values.
The role requires strong leadership and customer service skills, plus experience in P&L, inventory control, and cost management. You will drive sales, manage staffing, and uphold FROTH values (Friendliness, Respect, Ownership, Teamwork, Honesty) while delivering
Lead and coach the cafe team
Oversee daily store operations and service standards
Monitor sales, P&L, inventory, ordering, and expenses
Prepare and analyze operational reports
Ensure proper staffing, product quality, cleanliness, and customer experience
Drive sales and achieve store targets
Lead by example and uphold CBTL’s FROTH values: Friendliness, Respect, Ownership, Teamwork, and Honesty.
At least 3 years’ experience in F&B, Retail, Hotel & Restaurant Management, or related industries
With experience in people/team management
Knowledgeable in P&L, sales reports, inventory, ordering, and cost control
Strong leadership, communication, and customer service skills
Willing to work on shifting schedules, weekends, and holidays