Store Manager

CASAMIA FURNITURE CENTER, INC.; Central Luzon; On-site; PHP 700,000 - 900,000; Full time

Job summary

CASAMIA FURNITURE CENTER, INC. is seeking a Store Manager to lead our North/South Luzon Our Home stores. You will plan and direct selling activities, oversee personnel, and drive sales targets while maintaining store standards and customer service excellence.

The ideal candidate has a bachelor's degree and 3–5+ years of managerial experience in store operations, preferably within retail or furniture sectors. Strong leadership, communication, and stock management skills are essential for success.

Qualifications

• Bachelor's degree in any 4-year course
• 3 to 5+ years managerial background in overall store operations (retail/food/or any similar experience)
• Experience in the furniture industry, B2B and corporate selling is a plus
• Candidate must have communication skills, strong leadership and managerial skills
• To be assigned at the nearest North/South Luzon Our Home stores

Responsibilities

• Sales Achievement Plan: Execute directions and sales strategies to achieve or improve on sales targets. Propose innovative ideas to increase market share. Ensure store is adequately manned and shifts are properly scheduled.
• Customer Engagement: Ensure high levels of customers’ satisfaction through excellent service. Handle customer complaints to promote goodwill. Obtain information from customers and sales people on merchandise for feedback.
• Store Administration: Ensure SOPs and company policies are followed. Maintain cleanliness and orderliness in selling area. Ensure proper merchandising presentation and signage.
• Merchandise and Stock Management: Coordinate with Merchandising and consignors to ensure stock levels, proper tagging/pricing, and movement control with warehousing alignment. Implement measures to reduce losses.
• People Management: Conduct performance appraisals, coordinate with HR on hiring, approve leaves and disciplinary actions, motivate staff.

Skills

Leadership

Communication skills

Managerial skills

Retail management

Team management

Education

Bachelor's Degree

Job description

Qualifications

• Bachelor'sDegreegraduateofany4yearcourse

• 3 to 5+yearsmanagerialbackgroundin overallstoreoperations(retail/food/oranysimilarexperience).

• ExperienceintheFurnitureindustry,B2BandCorporateSellingisaplus

• Candidatemusthave communication skills,strongleadershipandmanagerialskills.

• to be assigned at nearest North/South Luzon Our Home stores
  

Job Description

Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.

Key Accountabilities

1. Sales Achievement Plan

• Execute directions and sales strategies to achieve or improve on sales targets.

• Propose innovative ideas to increase market share.

• Ensure that store is adequately manned and that personnel shifts are properly scheduled considering sales transactions trends and for fulfilment of non-sales activities.

2. Customer Engagement

• Ensure high levels of customers’ satisfaction through excellent service.

• Handle customer complaints, with the end in view of promoting customer goodwill.

• Obtain information from customers and sales people on merchandise for feedback to merchandising and management.

3. Store Administration

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.

• Ensure that standards for cleanliness and orderliness in the selling area are maintained for a wholesome and pleasant shopping atmosphere.

• Maintain good merchandise presentation and fresh appearance to induce customers to buy. Ensure proper placement of signages.

• Ensure proper maintenance and use or resources/supplies/facilities and equipment to minimize engineering costs and repairs for the convenience of customers.

• Ensure strict adherence of counter personnel to set counter policies, systems and procedures.

4. Merchandise and Stock Management

• Coordinate closely with Merchandising and Consignors office to ensure full stock of fast selling items and to avoid stock-out of merchandise.

• Enforce standard procedures to ensure that merchandise is correctly tagged/priced.

• Monitor and control movement of stocks in store; coordinates with Warehouse Supervisor/Manager and Senior Manager on proper scheduling and execution of warehousing activities in consonance with selling requirements and standard procedures.

• Implement measures to reduce merchandise losses for improved profitability. Increase subordinates’ consciousness of merchandise security requirements.

5. People Management

• Conduct personnel performance appraisals to assess training needs and build career paths.

• Coordinate with Store Consignor and Merchandising on performance of Consignors and Demos.

• Approve requests and authorization on personnel administration matters (leaves, undertime authorization, disciplinary actions, etc.)

• Motivate staff.

• Coordinate with HR to hire the right candidates.