Store Manager

CASAMIA FURNITURE CENTER, INC.; Metro Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

CASAMIA FURNITURE CENTER, INC. in Metro Manila seeks a seasoned Store Manager to lead selling activities and staff toward sales targets.

The role requires 3–5+ years managerial background in store operations, preferably in furniture or retail, with strong leadership and communication skills. Start ASAP and be assigned at the nearest Our Home branch (NCR).

Qualifications

• Bachelor's degree in any 4-year course.
• 3–5+ years managerial background in store operations.
• Experience in the Furniture industry; B2B and corporate selling is a plus.
• Strong communication and leadership skills.
• Be assigned at the nearest Our Home branch (NCR).
• Can start ASAP.

Responsibilities

• Plan, control and direct selling activities and personnel to achieve sales targets.
• Ensure high customer satisfaction and handle complaints to promote goodwill.
• Maintain store standards, cleanliness and merchandising for an inviting shopping environment.
• Coordinate merchandise and stock management to prevent stock-outs and optimize availability.
• Lead personnel performance, scheduling, hiring coordination, and staff motivation.

Skills

Bachelor's Degree

3–5+ years managerial experience

Furniture industry experience

B2B & corporate selling

Communication skills

Leadership

ASAP start

NCR assignment ready

Education

Bachelor's Degree graduate of any 4-year course

Job description

Qualifications

• Bachelor'sDegreegraduateofany4yearcourse
• 3 to 5+yearsmanagerialbackgroundin overallstoreoperations(retail/food/oranysimilarexperience).
• ExperienceintheFurnitureindustry,B2BandCorporateSellingisaplus
• Candidatemusthave communication skills,strongleadershipandmanagerialskills.
• to be assigned at nearest Our Home branch (NCR)
• can start ASAP

Job Description

Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.

Key Accountabilities

1. Sales Achievement Plan

• Execute directions and sales strategies to achieve or improve on sales targets.
• Propose innovative ideas to increase market share.
• Ensure that store is adequately manned and that personnel shifts are properly scheduled considering sales transactions trends and for fulfilment of non-sales activities.

2. Customer Engagement

• Ensure high levels of customers’ satisfaction through excellent service.
• Handle customer complaints, with the end in view of promoting customer goodwill.
• Obtain information from customers and sales people on merchandise for feedback to merchandising and management.

3. Store Administration

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.
• Ensure that standards for cleanliness and orderliness in the selling area are maintained for a wholesome and pleasant shopping atmosphere.
• Maintain good merchandise presentation and fresh appearance to induce customers to buy. Ensure proper placement of signages.
• Ensure proper maintenance and use or resources/supplies/facilities and equipment to minimize engineering costs and repairs for the convenience of customers.
• Ensure strict adherence of counter personnel to set counter policies, systems and procedures.

4. Merchandise and Stock Management

• Coordinate closely with Merchandising and Consignors office to ensure full stock of fast selling items and to avoid stock-out of merchandise.
• Enforce standard procedures to ensure that merchandise is correctly tagged/priced.
• Monitor and control movement of stocks in store; coordinates with Warehouse Supervisor/Manager and Senior Manager on proper scheduling and execution of warehousing activities in consonance with selling requirements and standard procedures.
• Implement measures to reduce merchandise losses for improved profitability. Increase subordinates’ consciousness of merchandise security requirements.

5. People Management

• Conduct personnel performance appraisals to assess training needs and build career paths.
• Coordinate with Store Consignor and Merchandising on performance of Consignors and Demos.
• Approve requests and authorization on personnel administration matters (leaves, undertime authorization, disciplinary actions, etc.)
• Motivate staff.
• Coordinate with HR to hire the right candidates.