Store Management Trainee

Fanbi Food, Inc.; Makati; On-site; PHP 432,000 - 648,000; Full time

Benefits offered by this job

Service Charge

Centralized Tip

Employee Discount

Job summary

Fanbi Food, Inc. seeks a Restaurant Management Trainee in Makati to grow into a leadership role within our branch team. You will support daily operations, drive customer service excellence, and help steer sales and performance toward branch goals.

This program emphasizes hands-on coaching, scheduling, and reporting while you collaborate with Head Office on company initiatives. Ideal candidates have 2–3 years in related roles, with 1–2 years in leadership, and a solid grasp of budgeting,

Qualifications

• 2–3 years of relevant experience, including 1–2 years in a leadership role.
• Experience in branch operations, sales, customer service, and team leadership.
• Knowledge of budgeting, inventory management, and operational controls.
• Proficiency in Microsoft Office and branch-management systems.
• Strong leadership, communication, and decision-making skills.

Responsibilities

• Support and oversee daily branch operations for efficient service.
• Achieve sales, revenue, profitability, and customer-service targets.
• Lead, coach, train, schedule, and evaluate team members.
• Build positive customer relationships and handle complaints professionally.
• Identify opportunities to attract new customers and grow business.
• Monitor branch expenses, inventory, cash, and equipment.
• Prepare and submit operational, sales, financial, and performance reports.
• Ensure compliance with company policies, safety standards, and regulations.
• Conduct regular checks and audits and implement corrective actions.

Skills

Leadership

Customer Service

Budgeting

Inventory Management

Performance Management

Operational Controls

People Management

Communication

Microsoft Office

Tools

Microsoft Office

Branch-management systems

Job description

Are you ready to grow your leadership skills and take the next step in restaurant management? Join Fanbi Food as a Restaurant Management Trainee and enjoy the following benefits:

• Service Charge
• Centralized Tip
• Employee Discount

As a Restaurant Management Trainee, you’ll be part of the branch leadership team, supporting daily operations, customer service, sales, and team performance. This role is next in-line with the Branch Manager and provides an opportunity to develop your leadership and business management skills while helping drive the branch toward its goals.

What You'll Do

Support and oversee daily branch operations to ensure efficient, accurate, and timely service.

Help achieve sales, revenue, profitability, and customer-service targets through effective plans and execution.

Lead, coach, train, schedule, and evaluate team members while monitoring individual and team performance.

Build positive customer relationships and professionally handle complaints or escalated concerns.

Identify opportunities to attract new customers and grow existing business.

Monitor branch expenses, inventory, cash, equipment, and other company resources.

Prepare and submit operational, sales, financial, and performance reports.

Ensure compliance with company policies, legal requirements, safety standards, and industry regulations.

Conduct regular checks and audits and help implement corrective actions when needed.

Maintain a professional, safe, organized, and customer-friendly branch environment.

Work closely with Head Office and other branches on company initiatives and operational improvements.

What We're Looking For

At least 2–3 years of relevant experience, including 1–2 years in a leadership role.

Experience in branch operations, sales, customer service, and team leadership.

Good understanding of budgeting, inventory management, performance management, and operational controls.

Proficiency in Microsoft Office and relevant business or branch-management systems.

Strong leadership and people-management skills.

Customer-focused, commercially aware, and comfortable working toward business targets.

Good problem-solving, decision-making, planning, and organizational skills.

Clear communication and the ability to handle conflicts professionally.

Detail-oriented, accountable, and committed to maintaining high standards.

Ability to work effectively and make sound decisions in a fast-paced environment.

Join Fanbi Food and grow your career with us.