Stockroom Associate

ACX Holdings Corporation; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

MUSINSA in Makati seeks a Stockroom Associate to ensure accurate movement of merchandise from receiving to storage and from the stockroom to the sales floor.

You will receive, unpack, count, verify SKUs, size, color and condition; organize stock; replenish floor; assist with counts; maintain stockroom cleanliness; support peak periods.

The role requires 2–3 years in retail back-of-house operations, with preference for experience in high-volume environments and fashion or lifestyle retail.

Qualifications

• Minimum 2–3 years of retail back of house operations.
• Experience handling high transaction volumes strongly preferred.
• Fashion, department store, specialty retail, supermarket, beauty, or lifestyle retail experience is an advantage.
• Comfortable working in a high-volume and fast-paced retail environment.

Responsibilities

• Receive, unpack, count, and check incoming merchandise.
• Verify quantities, SKU, size, color, and condition of products.
• Properly organize and store merchandise according to established standards.
• Prepare and replenish merchandise to the sales floor accurately and on time.
• Assist in stock counts and inventory activities.
• Identify and report damaged, defective, missing, or irregular merchandise.
• Maintain cleanliness, safety, and organization in the stockroom.
• Protect company merchandise and assets at all times.
• Assist the sales floor during peak periods when required.
• Assist on merchandise restocking for unsold items from the fitting room area.
• Follow superiors to do other task related to work in achieving store goals and activities.
• Ensure the customer's final interaction with the store reflects MUSINSA STANDARD service standards.

Skills

Back of house ops

High-volume retail

Attention to detail

Strong numeracy

Job description

The Stockroom Associate supports the accurate and efficient movement of merchandise from receiving to storage and from the stockroom to the sales floor.

KEY RESPONSIBILITIES

• Receive, unpack, count, and check incoming merchandise.
• Verify quantities, SKU, size, color, and condition of products.
• Properly organize and store merchandise according to established standards.
• Prepare and replenish merchandise to the sales floor accurately and on time.
• Assist in stock counts and inventory activities.
• Identify and report damaged, defective, missing, or irregular merchandise.
• Maintain cleanliness, safety, and organization in the stockroom.
• Protect company merchandise and assets at all times
• Assist the sales floor during peak periods when required.
• Assist on merchandise restocking for unsold items from the fitting room area.
• Follow superiors to do other task related to work in achieving store goals and activities
• Ensure the customer's final interaction with the store reflects MUSINSA STANDARD service standards.

1. Store Operations

• Support store opening and closing procedures.
• Coordinate closely with Section Heads and floor teams during peak trading periods.
• Ensure promotions and pricing mechanics are correctly understood
• Point of Contact for stock counts
• Act as a member of the store's operational team.
• Support the Sales Associates, Cashier, Assistant Store Manager and Store Manager with other operational responsibilities when required.

KEY PERFORMANCE INDICATORS

• Performance will be measured against areas including:
• Transaction accuracy
• Cash variance / reconciliation accuracy
• Checkout waiting time and queue management
• Returns and exchange accuracy
• Team attendance and performance
• End-of-day reconciliation accuracy

QUALIFICATIONS & EXPERIENCE

• Minimum 2–3 years of retail back of house operations
• Experience handling high transaction volumes strongly preferred.
• Fashion, department store, specialty retail, supermarket, beauty, or lifestyle retail experience is an advantage.
• Comfortable working in a high-volume and fast-paced retail environment.

KEY COMPETENCIES

• High level of integrity and trustworthiness
• Strong numerical accuracy
• Excellent attention to detail
• Calm under pressure
• Operationally disciplined
• Good problem-solving ability
• Ability to identify discrepancies and unusual transactions