Startek is Hiring! Call Center Representative.

Miranda HR; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service organization in Makati is seeking individuals to provide outstanding customer service and support in a call center environment. Candidates should be proficient in English and possess strong customer service skills. The role involves managing inquiries, scheduling appointments, and logging interactions efficiently. This position is open to applicants with a High School Diploma and no prior experience is necessary, making it an ideal opportunity to kickstart a career in customer service.

Qualifications

• No prior experience required.
• Ability to manage back office support tasks.

Responsibilities

• Provide outstanding customer service and support in a call center environment.
• Manage customer inquiries and resolve issues efficiently.
• Assist in scheduling and coordinating appointments as needed.
• Work collaboratively with team members to ensure customer satisfaction.
• Accurately log customer interactions and maintain records.

Skills

Proficient in English

Strong customer service skills

Excellent problem-solving abilities

Team player

Strong interpersonal skills

Highly organized

Education

High School Diploma or equivalent

Job description

Description

• Provide outstanding customer service and support in a call center environment
• Manage customer inquiries and resolve issues efficiently
• Assist in scheduling and coordinating appointments as needed
• Work collaboratively with team members to ensure customer satisfaction
• Accurately log customer interactions and maintain records

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Proficient in English, strong customer service skills, excellent problem-solving abilities
• Qualities and Traits: Team player, strong interpersonal and people skills, highly organized
• Responsibilities and Duties: Ability to manage back office support tasks