Hiring! Call Center Agents

Miranda HR; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service firm in the Philippines is looking for an entry-level position where you'll handle incoming calls and assist customers with their inquiries and issues. The ideal candidate will have a High School Diploma and demonstrate strong organizational and interpersonal skills. Responsibilities include providing excellent customer service, maintaining accurate records, and collaborating with team members for enhanced service delivery. Join us to kickstart your career in customer support.

Qualifications

• High School Diploma or equivalent required.
• Entry-level position with 0–2 years of experience.
• Strong organizational and inter-personal skills needed.

Responsibilities

• Handle incoming calls and assist customers with inquiries.
• Provide excellent customer service through communication.
• Maintain accurate records of customer interactions.

Skills

Strong organizational skills

Interpersonal skills

Proficient in call center operations

Excellent problem-solving abilities

Scheduling abilities

Ability to work in a team

Education

High School Diploma or equivalent

Job description

Description

• Handle incoming calls and assist customers with inquiries and issues.
• Provide excellent customer service and support through effective communication.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years (entry-level position).
• Skills and Competencies: Strong organizational and interpersonal skills.
• Skills and Competencies: Proficient in call center operations and customer service.
• Qualities and Traits: Excellent problem-solving and scheduling abilities.
• Qualities and Traits: Ability to work effectively in a team environment.