Staffing Client Success & Growth Lead

Mass Markets, Inc.; Lambunao; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Mass Markets, Inc. is seeking an experienced Client Success Manager to strengthen client relationships, drive revenue, and support growth in staffing services. You will lead onboarding, manage accounts, and collaborate with sales to convert opportunities.

The ideal candidate has 5+ years in account management, a background with staffing agencies, and a strong ability to communicate, strategize, and lead teams to expand regional client engagement.

Qualifications

• 5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
• Background working with staffing service agencies or staffing firms.
• Strong understanding of sales cycles, lead generation, and B2B marketing.

Responsibilities

• Client Relationship Management: Maintain and grow relationships with existing accounts.
• New Client Onboarding: Lead onboarding and activation of new accounts.
• Strategic Business Development: Identify and pursue new opportunities through data mining and outreach.
• Sales Support & Lead Transfer: Qualify leads and coordinate handoff to sales.
• Consultative Outreach: Communicate capabilities and value proposition by phone and email.
• Pipeline Management: Develop a pipeline of BD leads from contact to close.
• Regional Oversight: Provide leadership on client engagement strategies in the region.
• Team Leadership: Manage and mentor direct reports.
• Market Intelligence: Provide insights on opportunities, especially infrastructure-related services.

Skills

Account management experience

Sales experience

Interpersonal communication

Job description

Mass Markets, Inc. is seeking an experienced Client Success Manager to strengthen client relationships, drive revenue, and support growth in staffing services. You will lead onboarding, manage accounts, and collaborate with sales to convert opportunities.

The ideal candidate has 5+ years in account management, a background with staffing agencies, and a strong ability to communicate, strategize, and lead teams to expand regional client engagement.