Sr Presales Engineer

Cartrack Asia; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Cartrack Asia is seeking a Pre-Sales Engineer to join our growing team. You will know Cartrack solutions and help customers develop their tech strategy as their trusted IoT pro, translating business needs into technical requirements and delivering compelling demonstrations.

You will work with customers across industries, build ROI evaluations, organize demos and proof-of-concepts, and onboard them with integrations.

Qualifications

• Must have a bachelor’s degree in Engineering, CS, or STEM from a tier 1 University.
• Minimum 3 years’ pre-sales or software implementation experience.
• Excellent communication and presentation skills; translate tech for non-technical stakeholders.
• Understanding of software architecture, IoT, AI, Cloud, and next-gen tech.
• Strong understanding of APIs.
• Passionate about customer success and organized.

Responsibilities

• Translate customer needs into technical requirements for implementation.
• Develop ROI evaluations based on customer use cases.
• Organize and deliver compelling demonstrations and proofs of concept.
• Write scripts addressing customer challenges and streamline adoption.
• Build relationships and onboard customers, enabling integrations and upsell.
• Collaborate with product teams to drive feature improvements.
• Develop industry knowledge of IoT outbound operations and integrations.

Skills

Communication

Presentation

IoT

APIs

Software architecture

Education

Bachelor's degree in Engineering, Computer Science, or STEM

Job description

We’re looking for a Pre-Sales Engineer to join our growing team!

Your Job

Know everything there is to know about Cartrack solutions and how they can solve real customer challenges across different industries. You will help customers develop their tech strategy and be their trusted IoT pro!

- Translate customer business needs into technical requirement documents that can be understood and implemented by technical teams.

- Develop compelling ROI evaluations based on customer use cases and requirements

Make things happen. You will organise, plan, create and deliver on demonstrations, convincing proof of concepts and implementations. This includes writing scripts that tackle our customer challenges and create a seamless experience when adopting our solutions.

Build a strong relationship with your clients and ensure their business grows alongside ours. You will ensure they are successfully onboarded and that our solution becomes a critical part of their operations (including any integrations or up-sell at later stages).

Work with our product teams to help innovate new features and solutions that will benefit thousands of businesses. You will help us better understand our customers, their needs and how we can continue to be their favourite technology partner.

Develop strong industry knowledge of IoT based outbound operational management and related system integrations.

Requirements

• Minimum of a bachelor’s degree in Engineering, Computer Science, or a STEM field at a tier 1 University.

• Minimum 3 years’ work experience in pre-sales consultations in software implementation.

• Excellent communication and presentation skills. You will explain complex tech into simple layman terms that anyone can understand.

• Understanding of software architecture and next-gen technology (IoT, Computer Vision, AI, Cloud).

• Strong understanding of APIs.

• Passionate about making our customers’ lives easier and driven by success.

• Meticulous, organised and well structured.