Sr. HR Coordinator (Benefits)

Capital One; Muntinlupa; Hybrid; PHP 335,000 - 502,000; Full time

Job summary

Capital One Philippines Service Corp. in Alabang, Philippines invites applications for a Sr. HR Coordinator (Benefits).

The role focuses on managing day-to-day operations in Benefits, performing timely benefits calculations, and resolving employee inquiries. The successful candidate will engage with external partners and support organizational programs in a hybrid, dayshift setting. The ideal candidate has a bachelor’s degree in a related field and roughly 1.5 years of Benefits/HR experience,

Qualifications

• Bachelor's degree in a related field.
• At least 1.5 years work experience in Benefits or HR.
• Hybrid work arrangement and dayshift.
• Strong communication and analytical abilities.

Responsibilities

• Manage day-to-day operations in the Benefits sub-function.
• Provide timely computation of associate benefits and resolve inquiries.
• Coordinate with HMOs and government agencies for enrollment and changes.
• Support department-wide programs and events.
• Discuss personal development plans with the line manager and provide updates.
• May be assigned / rotated across other HR sub-functions.
• Perform other duties as assigned.

Skills

Knowledge of government benefits laws

Communication skills

Analytical skills

Customer focus

Education

Bachelor's degree in Psychology or Business Admin

Job description

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Sr. HR Coordinator (Benefits)

Summary

To manage and ensure day-to-day operational standards are met in an assigned area of Human Resources sub-function such as Benefits

General Responsibilities

• Provides functional support in the assigned sub-function, including but not limited to:
  • Benefits
    • Provides timely computation of Associate benefits (health and welfare plans, government benefits, company benefits) for payout
    • Resolve Associates concerns on benefits items in a timely manner through thorough research and investigation
    • Coordinates with external parties such as HMO company and government agencies for efficient benefits delivery such as enrollment, changes to membership and cancellation due to termination
• Special Projects
  • Provides logistics/ administrative assistance in department organization wide programs and events
• Personal Development
  • Discuss personal development plan with the line manager and provide progress updates periodically for each performance cycle
• May be assigned / rotated across other related sub-functions including but not limited to sub-functions within Human Resources
• Other job-related duties that may be assigned from time to time

Basic Qualifications

• Educational Background:
  • Benefits: Bachelor's Degree / 4-year course in Psychology, Business Administration, or other related courses as a preference
• Professional Experience:
  • Benefits: 1.5 years work experience in respective discipline
• Skills Required:
  • Benefits: Knowledge in Philippines Government Benefits Laws and Regularizations
  • Good oral and written communication skills for business correspondences
  • Analytical skills
  • Customer focus
• Amenable to working in a hybrid setup on a dayshift schedule

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).