Sr Account Manager

TRUSTERA SOLUTIONS INC; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

TRUSTERA SOLUTIONS INC is seeking a Senior Account Manager to join our growing digital marketing agency. You will be the client’s go-to partner, building strong, trusted relationships and serving as their strategic advisor.

You’ll lead communications, updates, presentations, pitches, and reporting, while coordinating across creative, digital, accounting, and business development teams. This role blends relationship management, project leadership, and strategic thinking to drive client success

Qualifications

• 5+ years of agency (digital marketing) experience.
• Proven client communication and relationship management.
• Ability to manage multiple projects, budgets, and timelines.
• Experience collaborating with creative, digital, and business teams.
• Strategic thinker who can turn data into actionable insights.

Responsibilities

• Build strong client relationships and become their strategic partner.
• Lead client communications: updates, presentations, pitches, and reporting.
• Listen, understand, and align with clients to ensure nothing falls through the cracks.
• Navigate challenges and find solutions that satisfy all stakeholders.
• Keep projects on track, on time, and within budget.
• Coordinate across teams (creative, digital, accounting, business development).
• Document everything to keep stakeholders in the loop.
• Mentor and guide a team of Account Executives.

Skills

Client communication

Relationship management

Project leadership

Strategic thinking

Data analysis

Stakeholder management

Team mentorship

Budget management

Timeline management

Cross-functional collaboration

Tools

Meta Ads Manager

Google Ads

Google Analytics

Job description

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About the role

We're seeking a Senior Account Manager to join our growing digital marketing agency team. You will be the client's go-to partner, building strong, trusted relationships and serving as their strategic advisor. You'll lead client communications including updates, presentations, pitches, and reporting, while coordinating across creative, digital, accounting, and business development teams. This role combines relationship management, project leadership, and strategic thinking to drive client success and account growth.

Key responsibilities

• Build strong, trusted relationships with clients and become their strategic partner


• Lead client communications: updates, presentations, pitches, and reporting


• Listen, understand, and align with clients to ensure no details fall through the cracks


• Navigate challenges and find solutions that satisfy all stakeholders


• Keep projects on track, on time, and within budget


• Coordinate across teams (creative, digital, accounting, business development)


• Stay organized and document everything to keep stakeholders in the loop


• Spot potential roadblocks early and steer the team to smooth sailing


• Understand client goals and develop smart, data-driven strategies


• Mentor and guide a team of Account Executives while keeping the vibe positive and collaborative

About you

• 5+ years of experience in an agency (digital marketing)


• Proven experience in client communication, relationship management, and presenting results


• Ability to manage multiple projects, budgets, and timelines


• Experience collaborating with creative, digital, and business teams


• Sharp strategic thinker who can analyze data and turn insights into action


• Comfortable with Meta Ads Manager, Google Ads, Google Analytics, and other digital tools


• Solid understanding of social media strategies, paid media, KPIs, and campaign tracking


• Natural leader who can mentor teams, resolve conflicts, and keep everyone aligned

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