Senior Account Manager

Propel Manila; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading digital marketing agency in Metro Manila is seeking a Client Consultant to manage client relationships and lead strategic communications. The ideal candidate will have a passion for digital marketing, exceptional project management skills, and strong communication abilities. Responsibilities include managing client campaigns, developing marketing strategies, and contributing to team training. This role offers an opportunity to work in a dynamic and innovative environment.

Qualifications

• Strong project management, organization, and teamwork skills.
• Passion for Digital Marketing, Social Media, and Technology.
• Knowledge in Digital Marketing and Social Media Tools.
• Excellent written, verbal, and listening communication skills.

Responsibilities

• Lead and manage internal and external communications with clients.
• Support in developing strategic digital marketing communications plans.
• Monitor campaign performance and manage budgets.
• Contribute to training of Accounts Manager.

Skills

Project management

Teamwork

Digital Marketing

Social Media knowledge

Communication skills

Job description

Client Consultant

• Be able to lead and manage internal and/or external meetings, presentations, phone interaction, and emails with client partners and internal team divisions;
• Be able to maintain and provide added value in client‑agency relationship of trust and collaboration;
• Be able to lead and manage client relationship through effective communication, and proactively and creativelyidentify and solve client problems.
• Be able to support the Account Director/Business Unit Director in the development of strategic digital marketing communications plan for clients via deep understanding of clients business and consumer, their nuances, and digital insights.

People Management

Be able to contribute to the training of the Accounts Manager in providing high quality service leveland professional growth opportunities;

Account /Operations

• Be able to lead and manage internal and external communications with client partners and internal team divisions and report progress;
• Be able to lead and manage campaigns effectively by ensuring clients needs and timelines are met, and within agreed budgets.
• Be able to monitor performance of campaign/project to ensure high level of output from all stakeholders concerned as brand custodian;
• Be able to ensure reports and required deliverables are submitted on a timely manner;
• Be able to liaise and negotiate with third parties required by the project;
• Be able to ensure all brand files, CEs, client/supplier agreements are documented accurately and stored properly
• Be able to lead briefing of colleagues and collaborate on a plan & implementation that will have the best digital marketing solutions;
• Be able to coordinate internal and external schedules, ensure meeting schedules are met both internally and externally;
• Be able to lead and manage effectively campaign budgets and work with Finance and department for bookkeeping of CEs.
• Be able to adhere to administrative policies and processes
• Be able to master ASC policies and processes

Critical Thinking

• Be able to assess market landscape - competitive reporting, target market mapping, to contribute in cracking insights about the brand and the market
• Be able to research on Digital best practices and adhere to the Propel Framework
• Be able to understand, and communicate the client brief accurately and provide a point of view
• Be able to spot emerging technologies / platforms / modes of communication that would provide strategic solutions that the brand should/must be in.

Business Growth

• Be able to contribute in meeting annual targets set by BUD
• Be able to take an active part in pitches to contribute in Agency business growth
• Be able to contribute Organic Business growth via (1) accounts renewal through exceptional client servicing and KPI delivery(2) accurate and profitable management of accounts P&L (3) identify strategic ways for new business opportunities of existing clients.

Requirements

• Strong project management, organization, and teamwork skills.
• Passion for Digital Marketing, Social Media, and Technology.
• Knowledge in Digital Marketing and Social Media Tools
• Knowledge in Digital Marketing and Social Media Platforms and their purpose
• Excellent written, verbal, and listening communication skills