Community Account Manager

Descorp Inc.; Makati; On-site; PHP 670,000 - 1,004,000; Part time

Job summary

A dynamic advertising agency is seeking a talented Account Manager to play a crucial role in delivering campaigns and ensuring exceptional client satisfaction. The ideal candidate will have 3-5 years of experience in account management, excellent communication skills, and a strong understanding of the advertising industry. Responsibilities include managing client accounts, supporting project management, and collaborating with internal teams to deliver high-impact campaigns while maintaining strong client relationships. This position requires reporting to the Makati office three times a week.

Qualifications

• Minimum 3-5 years of experience in an account management or client service role.
• Proven track record of managing multiple client accounts and delivering high-impact campaigns.
• Strong problem-solving and critical thinking abilities.
• Excellent communication and presentation skills with internal and client stakeholders.
• Strong problem-solving and project management abilities; ability to juggle priorities and tight deadlines.
• Degree in Marketing, Communications, Advertising, or related field.

Responsibilities

• Serve as the key point of contact for assigned client accounts.
• Support project management for accounts, ensuring timely and budget-friendly delivery of campaigns.
• Develop creative briefs leveraging account knowledge and marketing insights.
• Assist internal teams in developing integrated campaigns.
• Manage billing setup and invoicing with the Finance team.
• Assist in campaign production, ensuring quality, accuracy, and creative integrity from concept to delivery.
• Support billing setup and invoicing processes with the Finance team.

Skills

Account management

Excellent communication

Project management

Problem-solving

Project management

Problem solving

Education

Degree in Marketing, Communications, Advertising or related field

Job description

About the role

Are you an experienced Account Manager looking to take on a freelance role with a dynamic and innovative advertising agency? We are seeking a talented and driven individual to join our team. As an Account Manager, you will play a crucial role in ensuring the smooth delivery of campaigns and exceptional client satisfaction.

Key Responsibilities

• Serve as a key point of contact for assigned client accounts, building positive relationships through proactive communication and a genuine understanding of their business needs.
• Support the overall project management for your accounts, assisting in planning, coordinating, and delivering campaigns on time and within budget.
• Contribute to the development of clear and concise creative briefs, leveraging your account knowledge and marketing insights to set the stage for impactful campaigns.
• Develop a solid understanding of diverse marketing strategies and tactics, learning from experienced team members and contributing to effective solutions.
• Assist in briefing creative teams, ensuring they are well-informed about client requirements and campaign objectives.
• Work closely with internal teams (creative, strategy, media, etc.) to support the development of integrated campaigns and innovative work that aligns with client business objectives.
• Assist in gathering, sharing, and acting upon client feedback throughout the campaign development process, contributing to client satisfaction and the agency's success.
• Support all aspects of campaign production, assisting in checking for quality, accuracy, and creative integrity, from initial concept to final execution.
• Be a passionate advocate for the agency's creative output, inspiring both internal teams and clients with the power of our work.
• Work closely with the Finance team on billing setup and invoicing, gaining experience in the financial management of accounts.

Qualifications

• Minimum 3-5 years of experience in an account management or client service role within an advertising, marketing or creative agency
• Must be amenable to reporting to our Makati office 3 times a week.
• Proven track record of successfully managing multiple client accounts and delivering high-impact campaigns
• Excellent communication and presentation skills, with the ability to effectively liaise with clients and internal stakeholders
• Strong problem-solving and critical thinking abilities, with a solutions-oriented mindset
• Proficiency in project management, with the ability to juggle competing priorities and meet tight deadlines
• Thorough understanding of the advertising, arts and media industry, including current trends and best practices
• Degree in Marketing, Communications, Advertising or a related field