Sports Club Admin & Ops Coordinator (Hybrid UK Shift)

EnableSME, Inc.; Eastern Manila District; Híbrido; PHP 223.000 - 446.000; Tempo integral

Benefícios oferecidos por esta vaga

Comprehensive health and life insureds

19 leave credits

Career advancement opportunities

Company-provided laptop

Office location in Pasig

Profit-sharing after 5 years

In-house learning & development withAI

Resumo da vaga

enablesGROUP is seeking an organized Administration Coordinator to support the day-to-day operations of an Australian football club. You will manage the admin inbox, registrations, and communications, while coordinating with the General Manager and remote staff to ensure accuracy and timely responses.

The role requires 2+ years in administration, strong written English, and meticulous data handling. It offers remote collaboration with an Australian-based team and hybrid work in Ortigas, Pasig.

Qualificações

• At least 2 years of experience in administration, customer service, or a similar support role.
• Strong written English and professional email communication skills.
• Accurate data entry skills and confidence using spreadsheets, calendars, and shared files.
• Excellent organisational skills and the ability to manage multiple enquiries and deadlines independently.
• Strong attention to detail when handling records and administrative documentation.
• Professional, approachable, and customer-focused attitude when dealing with players, families, coaches, and stakeholders.
• Ability to work remotely and coordinate effectively with an Australian-based team.

Responsabilidades

• Manage the club's administration inbox and respond to enquiries using approved information and procedures.
• Track outstanding enquiries, follow up on unresolved concerns, and elevate complaints or sensitive matters when necessary.
• Create, update, and verify registration products in PlayFootball and Squadi, ensuring payment, categories, dates, and instructions are accurate.
• Assist players and families with registration enquiries and monitor incomplete registrations.
• Review registration records, identify discrepancies, and coordinate payment-related queries with the Finance team.
• Distribute approved club updates to coaches and team managers through the XPS communication platform.
• Maintain contact lists, communicate important deadlines, and track acknowledgements or required actions.
• Coordinate meetings for the General Manager and prepare agendas, minutes, and correspondence.
• Maintain action lists and assist with club events and other administrative activities.
• Keep accurate administrative records, enquiry logs, procedures, and shared files.
• Prepare weekly updates covering registration progress, unresolved enquiries, and overdue actions.
• Handle personal and confidential information responsibly, following privacy and child-safety procedures.

Conhecimentos

Administration

Written English

Data entry

Organisational skills

Attention to detail

Customer-focused

Discretion

Remote collaboration

Ferramentas

PlayFootball

Squadi

Descrição da vaga

enablesGROUP is seeking an organized Administration Coordinator to support the day-to-day operations of an Australian football club. You will manage the admin inbox, registrations, and communications, while coordinating with the General Manager and remote staff to ensure accuracy and timely responses.

The role requires 2+ years in administration, strong written English, and meticulous data handling. It offers remote collaboration with an Australian-based team and hybrid work in Ortigas, Pasig.