Specialist, Order Management

Boehringer Ingelheim Pharmaceuticals, Inc.; Philippines; On-site; PHP 450,000 - 650,000; Full time

Job summary

Boehringer Ingelheim Pharmaceuticals, Inc. in the Philippines seeks an Order Management Specialist to ensure accurate order-to-cash processing and billing across multiple countries.

You will review and resolve errors in order entry interfaces and support credit note approvals to meet financial targets. The ideal candidate has 2+ years in order management, a Bachelor degree in Accounting or related field, and strong SAP SD knowledge along with excellent English and teamwork skills.

Qualifications

• At least 2 years of experience in order management processes.
• Broad knowledge in SAP Sales & Distribution (sales order processing, pricing, billing).

Responsibilities

• As Specialist in Order Management, ensure complete sales order and billing process for multiple live countries with medium complexity in SAP GBS.
• Monitor and analyze errors in sales order entry interfaces and provide timely solutions.
• Validate and approve rebate credit note requests for correct posting to accounts and income statements.
• Support local business with daily order management and follow global guidelines.

Skills

Order management

Analytical skills

Teamwork

English proficiency

Negotiation

Reliability

Education

Bachelor degree in Accounting

Business Administration or equivalent

Tools

SAP SD

Job description

Looking for a role where you can focus on where you will help build the Order to Cash, Order Management team? Help us build our team by providing timely review and solution of errors of incoming electronic sales orders, billing document and manual release to accounting for Global Business Services supported countries. In addition, you will perform global approval of credit note requests.

Duties and Responsibilities

• As Specialist in Order Management, you are ensuring complete sales order and billing process for multiple live countries with medium complexity in SAP Global Business Services. Also, daily monitoring is performed including analysis and solution of occurring errors in sales order entry interfaces.
• You are responsible for validation and approval of rebate credit note requests. Review requests with regards to requirements for posting to correct accounts and income statement positions.
• You are supporting local business for sales order management processes and ensure that standards in daily business are kept according to global order management guidelines and concepts.
• In addition, you are managing Order Managementprocesses such as:
  • Sales orders are ready to be processed
  • Billing are timely posted and released to accounting
  • Rebate credit note requests are created with correct data and approved in a timely manner.
  • Pricing Maintenance and Validation
  • Claims Management
  • Mass upload of sales order

About our future employee

You must have at least 2 years of experience in order management processes.

Additionally, we are looking for a candidate with:

• Bachelor degree in Accounting, Business Administration or equivalent
• Broad knowledge in SAP Sales & Distribution(sales order processing, pricing, billing)
• Strong analytical skills, good personal and organizational skills, sensitivity for people, drive for continuous improvement, negotiating skills, capacity for teamwork, reliability and self-dependent.
• Very good command of English language skills.
• Willing to work in a flexible schedule (Morning/ Mid/ Night).