Specialist, Data Center Operations

RCBC Bankard Services Corporation; Pasig; On-site; PHP 223,000 - 446,000; Full time

Job summary

RCBC Bankard Services Corporation is seeking a detail-oriented professional to support data center operations. You will assist in operating and monitoring systems, execute daily batch jobs, and ensure timely production schedules while addressing user requests.

The role emphasizes analytical problem solving, clear written and verbal communication, and a solid understanding of computer hardware and software components. A Bachelor's degree in Computer Science or equivalent is preferred.

Qualifications

• Bachelor degree in Computer Science preferred or equivalent relevant work experience.
• Able to reason analytically and solve problems.
• Excellent verbal and written communication skills.
• Strong knowledge of hardware and software aspects of computer systems.

Responsibilities

• Assist in operating and monitoring data center systems and programs.
• Perform routine tasks defined in the data center run sheet.
• Execute processes and batch jobs completely and accurately.
• Manage daily production schedule and respond to user requests.
• Communicate data center processes and batch job completion; route questions as needed.
• Assist in analyzing and resolving hardware/software problems and network issues.
• Prepare and submit data center reports to the Associate, Data Center Operations.
• Maintain supplies inventory by checking stock and placing orders.

Skills

Analytical thinking

Verbal communication

Written communication

Hardware/software knowledge

Education

Bachelor's degree in Computer Science

Job description

• Assists in operating and monitoring systems and programs.
• Performs routine tasks defined in the data center run sheet.
• Executes processes and batch jobs completely and accurately.
• Executes daily production schedule defined in the data center run sheet and handles user requests.
• Manages computer resources efficiently to provide maximum throughput and adequate system response.
• Communicates data center processes and batch job completion regularly and helps resolves issues by routing user questions to other business units as appropriate.
• Assists in analyzing and resolving hardware/software problems such as operational discrepancies, job aborts, and network issues.
• Prepares and submits required Data Center reports to the Associate, Data Center Operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Job Requirements

• A Bachelor Degree in Computer Science is preferred or equivalent relevant work experience
• With an ability to reason analytically and solve problems
• Excellent skill in communicating verbally and in writing
• Strong knowledge of both the software and hardware aspects of computer systems