Specialist, Data Center Operations

Hammerjack Pty Ltd; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a data center operator to assist in operating and monitoring systems and programs, and to execute the daily production schedule defined in the data center run sheet.

The role requires a Bachelor Degree in Computer Science or equivalent, strong analytical problem-solving ability, excellent verbal and written communication, and solid knowledge of both software and hardware aspects of computer systems.

Qualifications

• Reason analytically and solve problems.
• Excellent skill in communicating verbally and in writing.
• Strong knowledge of both the software and hardware aspects of computer systems.

Responsibilities

• Assists in operating and monitoring systems and programs.
• Performs routine tasks defined in the data center run sheet.
• Executes processes and batch jobs completely and accurately.
• Executes daily production schedule defined in the data center run sheet and handles user requests.
• Manages computer resources efficiently to provide maximum throughput and adequate system response.
• Communicates data center processes and batch job completion regularly and helps resolves issues by routing user questions to other business units as appropriate.
• Assists in analyzing and resolving hardware/software problems such as operational discrepancies, job aborts, and network issues.
• Prepares and submits required Data Center reports to the Associate, Data Center Operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Skills

Analytical thinking

Communication skills

Software & hardware knowledge

Education

Bachelor's degree in Computer Science or equivalent

Job description

Job Purpose

• Assists in operating and monitoring systems and programs.
• Performs routine tasks defined in the data center run sheet.
• Executes processes and batch jobs completely and accurately.
• Executes daily production schedule defined in the data center run sheet and handles user requests.
• Manages computer resources efficiently to provide maximum throughput and adequate system response.
• Communicates data center processes and batch job completion regularly and helps resolves issues by routing user questions to other business units as appropriate.
• Assists in analyzing and resolving hardware/software problems such as operational discrepancies, job aborts, and network issues.
• Prepares and submits required Data Center reports to the Associate, Data Center Operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Job Requirements

• A Bachelor Degree in Computer Science is preferred or equivalent relevant work experience
• With an ability to reason analytically and solve problems
• Excellent skill in communicating verbally and in writing
• Strong knowledge of both the software and hardware aspects of computer systems