IT Operations Specialist

WeSearch@Searchers & Staffers Corp.; Mandaluyong; On-site; PHP 279,000 - 469,000; Full time

Job summary

WeSearch@Searchers & Staffers Corp. in Metro Manila is seeking an IT Support professional to provide day-to-day technical assistance for computers, software, networks, and other IT equipment.

You will troubleshoot issues, assist with installation and maintenance, and monitor system concerns to ensure smooth operations. The role requires 2–4 years of IT support experience, knowledge of hardware, software, networking, and Windows OS, plus strong communication skills and a desire to learn and

Qualifications

• Bachelor's degree in Information Technology or a related field.
• 2-4 years of IT support experience.
• Knowledge of computer hardware, software, and basic networking.
• Experience with Windows and common office applications.
• Basic IT security knowledge.
• Good troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Willingness to learn and provide support to different teams.

Responsibilities

• Provide day-to-day technical support for computers, software, networks, and other IT equipment.
• Troubleshoot basic hardware, software, and connectivity issues.
• Assist with the installation, setup, and maintenance of computers, devices, and IT systems.
• Monitor and report basic system and network concerns.
• Coordinate with IT vendors and service providers when technical assistance is needed.
• Maintain IT records, equipment inventory, and user access.
• Assist with software updates, system upgrades, and other IT improvements.
• Help maintain data backups and basic IT security practices.
• Support employees with common IT tools, applications, and systems.
• Provide basic guidance to employees on the proper use of IT equipment and systems.

Skills

Troubleshooting

Customer service

Windows OS

Networking basics

Communication skills

Team support

Learning attitude

Education

Bachelor's degree in Information Technology or related field

Job description

Key Responsibilities

• Provide day-to-day technical support for computers, software, networks, and other IT equipment.




• Troubleshoot basic hardware, software, and connectivity issues.




• Assist with the installation, setup, and maintenance of computers, devices, and IT systems.




• Monitor and report basic system and network concerns.




• Coordinate with IT vendors and service providers when technical assistance is needed.




• Maintain IT records, equipment inventory, and user access.




• Assist with software updates, system upgrades, and other IT improvements.




• Help maintain data backups and basic IT security practices.




• Support employees with common IT tools, applications, and systems.




• Provide basic guidance to employees on the proper use of IT equipment and systems.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.




• 2-4 years of experience in IT support, IT operations, or a similar role.




• Knowledge of computer hardware, software, and basic networking.




• Experience with Windows and common office applications.




• Basic understanding of IT security and data protection.




• Good troubleshooting and problem-solving skills.




• Good communication and interpersonal skills.




• Willingness to learn and provide support to different teams.