Master Data Management

ETT Wokforce Management Service,Inc; Taguig; On-site; PHP 558,000 - 892,800; Full time

Job summary

ETT Wokforce Management Service, Inc in Taguig, Philippines is seeking a candidate responsible for leading service documentation, conducting testing, and training Master Data Analysts. You will implement global procedures and coordinate change management processes.

This role requires expertise in service expansion and process improvement, as well as the ability to generate reporting and metrics that assess master data changes. Strong organizational and communication skills are essential for coordinating with various stakeholders.

Responsibilities

• Responsible for Deployed Service or Service Expansion documentation, including process maps and SOPs.
• Participate or lead Process Integration Testing (PIT) and User Acceptance Testing (UAT).
• Train Master Data Analysts on master data processes.
• Implement global master data processes and change management procedures.
• Lead regional process improvement projects.
• Provide reporting and metrics.
• Assess master data change impacts.
• Coordinate master data change management processes.

Job description

Job Description

• Responsible for Deployed Service or Service Expansion documentation, which includes but is not limited to process maps, work flows, Standard Operating Procedures (SOP), Manuals, Job Aids and presentations
• Responsible to participate or lead Process Integration Testing (PIT), User Acceptance Testing (UAT), and/or Day In The Life (DITL) activities when new process functionality is deployed
• Responsible for training Master Data Analysts and Master Data Senior Analysts on master data processes using global training material
• Responsible for implementation of global master data processes, change management procedures, and service expansion transition procedures within the Global Service Center
• Leads regional process improvement projects in collaboration with Master Data Global Process team
• Responsible for providing reporting and metrics
• Responsible for assessing master data change or transition impacts and requirements
• Responsible for coordination of master data change management and/or transition processes, including working with master data owners to review & approve change requests as well as notifying and collaborating with impacted areas to execute the change management plan or service expansion transition completion

All your information will be kept confidential according to EEO guidelines.