RSD Human Resource Management Consultancy
On-site - Taguig No Exp Required Bachelor Full-time
The Spanish Bilingual Customer Service Representative is responsible for providing excellent customer support to both English- and Spanish-speaking clients. This role handles inquiries, resolves issues, and ensures customer satisfaction through effective communication and problem-solving skills.
Responsibilities
- Provide exceptional customer service and support in both Spanish and English.
- Assist clients with inquiries and guide them through processes.
- Translate documents and communications as necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery.
Qualifications
- College Graduate
- Experience as Customer Service Representative
- Attention to detail, strong communication skills, and a passion for languages.
- Strong communication and interpersonal skills