Spanish Speaking iRobot Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; España; On-site; PHP 1,459,000 - 2,269,000; Full time

Benefits offered by this job

Competitive salary

Training provided

Health insurance

Relocation package

Performance bonus

Career development

Job summary

Mercier Consultancy Group is seeking a dynamic Spanish-speaking iRobot Support Specialist to join our client in Bulgaria. You will provide elite technical assistance for smart home robotics and represent a world-class brand.

This on-site role in Sofia requires native or fluent Spanish, professional English and EU passport eligibility. You will relocate with full relocation support and benefit from paid training, health insurance, and a monthly salary aligned with market rates.

Qualifications

• Native or fluent Spanish (spoken and written) is required.
• Professional proficiency in English for international communication.
• Valid EU passport required for employment eligibility.

Responsibilities

• Provide high-level technical support for iRobot consumer electronics.
• Troubleshoot connectivity, hardware, and software issues via phone, email, and chat.
• Serve as subject matter expert for Spanish-speaking clients.
• Document customer interactions in the CRM for QA.
• Assist with product setup, app integration, and firmware updates.
• Maintain deep product knowledge to resolve inquiries.
• Collaborate with internal teams to escalate complex issues.

Skills

Spanish language

English language

Willing to relocate

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities through our extensive network of European and global partners, setting the gold standard for high-level staffing solutions.

Job Overview

We are currently seeking a dynamic professional for the Spanish Speaking iRobot Support Specialist position in Bulgaria to join our esteemed client in the innovative consumer electronics sector. This is a unique opportunity to represent a world-class robotics brand, providing elite technical assistance while enjoying a vibrant expatriate lifestyle among the top Spanish-speaking jobs currently available in the region.

Key Responsibilities

• Provide high-level technical support for advanced consumer electronics, specifically focusing on iRobot robotic home solutions.
• Troubleshoot connectivity, hardware, and software issues for customers via phone, email, and live chat.
• Serve as a subject matter expert, delivering exceptional service to our Spanish-speaking client base.
• Document all customer interactions accurately within our CRM to ensure quality assurance in the consumer electronics field.
• Assist users with product setup, app integration, and firmware updates for sophisticated smart home devices.
• Maintain deep product knowledge to provide accurate, industry-leading solutions to technical inquiries.
• Collaborate with internal teams to upscale complex technical issues and improve the overall consumer experience.
• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Professional proficiency in English to communicate within our international office environment.
• Valid EU passport (mandatory requirement for employment eligibility).
• Strong interest or experience in the consumer electronics industry.
• Excellent problem-solving skills and a passion for smart technology.
• Ability to relocate to Sofia for this Spanish Speaking iRobot Support Specialist position in Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on the latest consumer electronics technology
• Comprehensive Health Insurance package
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation)
• Attractive Monthly Performance Bonus structure
• Career development pathways within one of the best jobs in Bulgaria

An inclusive, modern, and high-energy working environment

Life in Bulgaria

Living and working in Sofia offers a perfect blend of rich history, modern convenience, and stunning natural landscapes. As you explore jobs in Bulgaria, you will discover a country known for its welcoming culture, breathtaking mountain scenery, and pleasant climate. Bulgaria provides an incredibly high quality of life with an affordable cost of living, making it an ideal destination for international professionals.

Beyond the professional advantages of taking this Spanish Speaking iRobot Support Specialist position in Bulgaria, you will enjoy a vibrant social scene, world-class gastronomy, and a growing community of international expats. Moving here is seamless thanks to our relocation support, allowing you to settle quickly into the fast-paced, thriving environment that makes Bulgaria one of the most exciting hubs for Spanish-speaking jobs today.