Spanish-Speaking Customer Support Associate

Hytech Consulting Management; Mandaluyong; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Night Differential Pay of 10%

Weekend Allowance

Career Advancement

Inclusive Work Culture

Fun Perks

Prime Office Location near SM Megamall

Job summary

Hytech Consulting Management is hiring a Spanish-Speaking Customer Service Associate for our Philippines team in Mandaluyong. You will assist customers via email and live chat, verify documents, process account requests, and collaborate with internal teams to resolve issues with a customer-first mindset.

The role requires fluency in Spanish and English (DELE B2+ preferred), at least two years of Spanish bilingual experience in the BPO industry, strong attention to detail, and excellent

Qualifications

• Fluent in Spanish and English (DELE B2+ preferred).
• At least 2 years of experience as a Spanish bilingual in the BPO industry.
• Strong attention to detail and collaborative attitude.

Responsibilities

• Assist customers via email and live chat (minimal voice calls).
• Review, verify, and process client documentation and account requests.
• Handle daily servicing tasks such as withdrawals and general inquiries.
• Collaborate with internal teams to resolve issues efficiently.
• Deliver empathetic, professional support with a customer-first mindset.

Skills

Spanish language

English language

DELE B2+

Customer service

BPO experience

Job description

Hytech Consulting Management is hiring a Spanish-Speaking Customer Service Associate for our Philippines team in Mandaluyong. You will assist customers via email and live chat, verify documents, process account requests, and collaborate with internal teams to resolve issues with a customer-first mindset.

The role requires fluency in Spanish and English (DELE B2+ preferred), at least two years of Spanish bilingual experience in the BPO industry, strong attention to detail, and excellent