Bilingual Spanish Customer Support Specialist

Recruitify_HR; Muntinlupa; On-site; PHP 240,000 - 420,000; Full time

Job summary

Recruitify_HR in the Philippines seeks a skilled Spanish-speaking Customer Service representative to support clients via phone, email, and chat. You will deliver exceptional service and resolve inquiries with empathy.

The role requires 3–5 years in customer service, a High School diploma, and fluency in Spanish and English, with strong communication, interpersonal skills, and the ability to handle high volumes and shifting priorities.

Qualifications

• High School diploma or equivalent.
• 3–5 years of customer service experience.
• Proficiency in Spanish and English, excellent communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service support to Spanish-speaking clients via phone, email, and chat.
• Resolve customer inquiries efficiently while maintaining a positive and empathetic attitude.
• Document customer interactions and feedback thoroughly to enhance service quality.
• Collaborate with team members to identify areas for improvement in customer service processes.
• Educate customers about product features and assist them in navigating services effectively.

Skills

Spanish language

English language

Communication skills

Interpersonal skills

Problem solving

Patience

Education

High School diploma

Job description

Recruitify_HR in the Philippines seeks a skilled Spanish-speaking Customer Service representative to support clients via phone, email, and chat. You will deliver exceptional service and resolve inquiries with empathy.

The role requires 3–5 years in customer service, a High School diploma, and fluency in Spanish and English, with strong communication, interpersonal skills, and the ability to handle high volumes and shifting priorities.