Bilingual Customer Care Associate (English/Spanish)

Recruitify_HR; Mandaluyong; On-site; PHP 300,000 - 450,000; Full time

Job summary

Recruitify_HR in Mandaluyong, Philippines, is seeking an experienced bilingual customer service professional who can operate in English and Spanish. The role focuses on delivering accurate information, resolving issues promptly, and maintaining a positive customer experience in a fast-paced environment.

The ideal candidate has a high school diploma and 3–5 years in customer service, with strong communication and adaptability.

Qualifications

• High School Diploma or equivalent is required.
• 3–5 years of experience in customer service.
• Fluent in Spanish and English with strong communication skills.
• Adaptable, empathetic, and detail-oriented.
• Ability to work in a fast-paced environment and meet targets.

Responsibilities

• Provide English and Spanish bilingual customer service.
• Assist clients with inquiries, delivering accurate and timely information.
• Resolve issues while maintaining a positive customer experience.
• Collaborate with team members to improve service delivery.
• Participate in training sessions to improve product knowledge and service techniques.

Skills

Fluent in Spanish

Fluent in English

Communication skills

Education

High School Diploma

Job description

Recruitify_HR in Mandaluyong, Philippines, is seeking an experienced bilingual customer service professional who can operate in English and Spanish. The role focuses on delivering accurate information, resolving issues promptly, and maintaining a positive customer experience in a fast-paced environment.

The ideal candidate has a high school diploma and 3–5 years in customer service, with strong communication and adaptability.