Bilingual Customer Support Specialist (Spanish/English)

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dynamic recruitment outsourcing company in Metro Manila is seeking a bilingual Customer Support Representative fluent in Spanish and English. The ideal candidate will have over 2 years of customer service experience and possess strong problem-solving and multitasking abilities. Responsibilities include providing exceptional customer service through various communication channels and collaborating with teams to enhance service delivery.

Qualifications

• Fluency in both Spanish and English, written and spoken.
• Minimum of 2 years experience in BPO or customer service.
• Up to 2 years experience as a Spanish Bilingual CSR.

Responsibilities

• Provide professional, high-quality customer service through calls, emails, and chats.
• Handle customer inquiries, complaints, and issues effectively.
• Provide accurate information on services, products, and promotions.

Skills

Fluency in Spanish

Strong communication skills in English

Problem-solving skills

Multitasking abilities

Education

At least 2nd-year college

Job description

A dynamic recruitment outsourcing company in Metro Manila is seeking a bilingual Customer Support Representative fluent in Spanish and English. The ideal candidate will have over 2 years of customer service experience and possess strong problem-solving and multitasking abilities. Responsibilities include providing exceptional customer service through various communication channels and collaborating with teams to enhance service delivery.