Bilingual Spanish Customer Support Specialist

Recruitify_HR; Mandaluyong; On-site; PHP 391,000 - 558,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

Annual Company Trip

Free Meals

Sleeping Quarters

Health Maintenance Organization (HMO)

Job summary

A recruitment agency is seeking a qualified customer service representative to provide exceptional service to Spanish-speaking customers in Mandaluyong. The ideal candidate will have 3-5 years of experience and a High School Diploma. Key responsibilities include handling inquiries, resolving issues, and assisting in developing FAQs in Spanish. The role demands proficiency in English and Spanish, strong problem-solving skills, and the ability to work flexible hours. Join a supportive team and enjoy numerous employee benefits.

Qualifications

• 3-5 years of experience in customer service.
• Ability to multitask and manage time efficiently.
• Must be able to work flexible hours, including evenings and weekends.

Responsibilities

• Provide exceptional customer service to Spanish-speaking customers.
• Handle customer inquiries and resolve issues via phone, email, and chat.
• Assist in the development of FAQs and service documentation in Spanish.

Skills

Proficiency in both English and Spanish

Excellent communication skills

Strong problem-solving skills

Education

High School Diploma or equivalent

Job description

A recruitment agency is seeking a qualified customer service representative to provide exceptional service to Spanish-speaking customers in Mandaluyong. The ideal candidate will have 3-5 years of experience and a High School Diploma. Key responsibilities include handling inquiries, resolving issues, and assisting in developing FAQs in Spanish. The role demands proficiency in English and Spanish, strong problem-solving skills, and the ability to work flexible hours. Join a supportive team and enjoy numerous employee benefits.