Spanish Bilingual Mortgage Support Specialist

Gratitude Philippines; Quezon City; On-site; PHP 1,015,560 - 1,216,440; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Annual Company Trip

Free Meals

HMO

Job summary

A leading bilingual support company in Metro Manila is seeking skilled professionals for customer support in both Spanish and English. The role requires at least 2 years of BPO experience in bilingual support and strong communication skills. Responsibilities include resolving mortgage inquiries, assisting customers online, and documenting interactions. The position offers a salary up to 100,000 PHP and is open to Filipino and non-native applicants.

Qualifications

• Must have at least 2 years of BPO experience specifically in Spanish bilingual support.
• Education: High School Graduate.
• Familiarity with mortgage products is a major advantage.

Responsibilities

• Engage with customers via voice channels in both Spanish and English.
• Assist customers in navigating online platforms and account setup.
• Collaborate with internal teams to resolve complex issues.

Skills

Strong verbal/written communication in Spanish and English

Proficiency in MS Office

Experience in bilingual support

Education

High School Graduate / Grade 12

Tools

CRM software

Job description

A leading bilingual support company in Metro Manila is seeking skilled professionals for customer support in both Spanish and English. The role requires at least 2 years of BPO experience in bilingual support and strong communication skills. Responsibilities include resolving mortgage inquiries, assisting customers online, and documenting interactions. The position offers a salary up to 100,000 PHP and is open to Filipino and non-native applicants.