Bilingual Spanish Mortgage Support Specialist

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading recruitment agency in the Philippines is seeking a bilingual customer support representative fluent in English and Spanish. The role involves engaging with customers to address inquiries about mortgage products and providing comprehensive assistance through various voice channels. Ideal candidates should have a minimum of 2 years BPO experience in bilingual support, strong communication skills, and familiarity with mortgage products. This position offers opportunities for career growth and a supportive team environment.

Qualifications

• 2 years of BPO Spanish language experience required.
• Strong verbal and written communication skills are essential.
• Familiarity with mortgage products is advantageous.

Responsibilities

• Engage with customers via voice channels regarding mortgage inquiries.
• Provide comprehensive information about mortgage options.
• Maintain detailed records of customer interactions.

Skills

Bilingual (English and Spanish)

Communication skills

Problem-solving skills

Detail-oriented

Time management

Education

Grade 12/Matric/High School

Tools

CRM software

MS Office

Job description

A leading recruitment agency in the Philippines is seeking a bilingual customer support representative fluent in English and Spanish. The role involves engaging with customers to address inquiries about mortgage products and providing comprehensive assistance through various voice channels. Ideal candidates should have a minimum of 2 years BPO experience in bilingual support, strong communication skills, and familiarity with mortgage products. This position offers opportunities for career growth and a supportive team environment.