Spanish Bilingual Customer Support Associate

Recruitify_HR; Taguig; On-site; PHP 500,000 - 800,000; Full time

Job summary

Recruitify_HR is seeking a seasoned bilingual customer service professional to support Spanish-speaking clients. You will handle inquiries, troubleshoot issues, and maintain high satisfaction levels.

Role requires 5–8 years of experience, a Bachelor's degree, and strong English/Spanish written and verbal skills. You will work in a fast-paced environment, collaborating with the team to improve engagement and ensure accurate communications.

Qualifications

• Bachelor’s degree in a relevant field.
• 5–8 years of experience.
• Proficiency in both Spanish and English (written and verbal).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Adaptable to a fast-paced and dynamic work environment.

Responsibilities

• Provide exceptional customer service and support to Spanish-speaking clients.
• Assist in translating documentation and communications from English to Spanish.
• Collaborate with team members to develop strategies to improve client engagement.
• Resolve client issues in a timely manner while maintaining a high level of satisfaction.
• Maintain up-to-date knowledge of products and services to assist clients effectively.

Skills

Spanish language

English language

Education

Bachelor’s degree

Job description

Recruitify_HR is seeking a seasoned bilingual customer service professional to support Spanish-speaking clients. You will handle inquiries, troubleshoot issues, and maintain high satisfaction levels.

Role requires 5–8 years of experience, a Bachelor's degree, and strong English/Spanish written and verbal skills. You will work in a fast-paced environment, collaborating with the team to improve engagement and ensure accurate communications.