Bilingual Customer Support Specialist (English/Spanish)

Recruitify_HR; Quezon City; On-site; PHP 257,000 - 402,000; Full time

Job summary

Recruitify_HR in Manila is seeking a capable Customer Service Associate to support English and Spanish speaking customers. You will handle inquiries, resolve issues, and maintain a positive, customer-focused approach.

Join a fast-paced team where empathy, clear communication, and attention to detail drive satisfaction across multi-channel support, with opportunities for growth and ongoing professional development.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 1–3 years of customer service experience.
• Fluent in Spanish and English.
• Strong problem-solving abilities, empathy, and attention to detail.
• Ability to work in a fast-paced environment with high call volumes.

Responsibilities

• Assist customers with inquiries and provide exceptional service in both English and Spanish.
• Resolve customer issues efficiently and accurately through various communication channels.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service delivery and efficiency.
• Maintain a positive attitude while interacting with customers to ensure satisfaction.

Skills

Bilingual Spanish/English

Excellent communication

Empathy

Attention to detail

Education

Bachelor's degree

Job description

Recruitify_HR in Manila is seeking a capable Customer Service Associate to support English and Spanish speaking customers. You will handle inquiries, resolve issues, and maintain a positive, customer-focused approach.

Join a fast-paced team where empathy, clear communication, and attention to detail drive satisfaction across multi-channel support, with opportunities for growth and ongoing professional development.