Bilingual Customer Service Specialist Spanish/English

Recruitify_HR; Quezon; On-site; PHP 240,000 - 420,000; Full time

Job summary

Recruitify_HR seeks a bilingual Customer Service Specialist to support Spanish-speaking clients from the Philippines. The role focuses on resolving inquiries, handling feedback, and maintaining accurate records.

You will communicate clearly in English and Spanish, manage multiple interactions, and collaborate with a team to ensure high customer satisfaction. A Bachelor's degree and 3–5 years of experience are expected.

Qualifications

• Proficiency in Spanish and English, with strong communication skills.
• Bachelor’s degree in a relevant field is required.
• Ability to handle multiple conversations simultaneously.
• Empathetic, patient, and customer-oriented attitude.
• Excellent record-keeping and collaboration with team members.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Assist customers with inquiries, issues, and feedback effectively.
• Communicate clearly and professionally in both English and Spanish.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.

Skills

Spanish

English

Communication

Education

Bachelor's degree

Job description

Recruitify_HR seeks a bilingual Customer Service Specialist to support Spanish-speaking clients from the Philippines. The role focuses on resolving inquiries, handling feedback, and maintaining accurate records.

You will communicate clearly in English and Spanish, manage multiple interactions, and collaborate with a team to ensure high customer satisfaction. A Bachelor's degree and 3–5 years of experience are expected.