Bilingual Client Success Specialist

Recruitify_HR; Pasay; On-site; PHP 614,000 - 837,000; Full time

Job summary

Recruitify_HR in Metro Manila is seeking an experienced Spanish-speaking customer service professional to provide excellent support to our clients and translate materials from English to Spanish. The role requires collaboration with team members to improve client engagement and timely resolution of issues, while maintaining high satisfaction and knowledge of products and services.

The ideal candidate will have a Bachelor's degree and 5–8 years of experience, with fluency in both Spanish and

Qualifications

• Bachelor's degree required.
• 5–8 years of experience preferred.
• Proficiency in Spanish and English (written and verbal).
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service and support to Spanish-speaking clients.
• Assist in translating documentation and communications from English to Spanish.
• Collaborate with team members to develop strategies to improve client engagement.
• Resolve client issues in a timely manner while maintaining a high level of satisfaction.
• Maintain up-to-date knowledge of products and services to assist clients effectively.

Skills

Bilingual Spanish

Communication

Education

Bachelor's degree

Job description

Recruitify_HR in Metro Manila is seeking an experienced Spanish-speaking customer service professional to provide excellent support to our clients and translate materials from English to Spanish. The role requires collaboration with team members to improve client engagement and timely resolution of issues, while maintaining high satisfaction and knowledge of products and services.

The ideal candidate will have a Bachelor's degree and 5–8 years of experience, with fluency in both Spanish and