Spanish Bilingual Customer Support

OBPO MANAGED SVCS INC; Iloilo City; On-site; PHP 360,000 - 480,000; Full time

Job summary

OBPO MANAGED SVCS INC. seeks a Spanish-speaking Customer Service Representative for an on-site role in Iloilo. You will handle customer inquiries via phone and email, provide product and service information, and resolve issues to ensure high satisfaction.

The ideal candidate is fluent in Spanish and English with prior customer service experience, strong communication skills, and the ability to multitask across multiple software tools.

Qualifications

• Fluent in spoken and written Spanish and English.
• Experience in customer service, call center, or related field.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize.
• Strong problem-solving and decision-making skills.
• Knowledge of customer service principles and practices.
• Basic computer skills and ability to navigate multiple software applications.

Responsibilities

• Provide excellent customer service to clients via phone and email.
• Address customer inquiries and provide product and service information.
• Resolve issues in a timely manner to maintain high customer satisfaction.

Skills

Spanish language

English language

Customer service

Job description

This is a full-time on-site role located in Iloilo for a Spanish Speaking Customer Service Representative. As a Spanish-speaking CSR, you will be responsible for providing excellent customer service to clients through phone and email. You will be addressing customer inquiries, providing product and service information, and resolving issues in an efficient and timely manner while maintaining a high level of customer satisfaction.

Qualifications

• Fluent in spoken and written Spanish and English
• Experience in customer service, call center, or related field.
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize
• Strong problem-solving and decision-making skills
• Knowledge of customer service principles and practices
• Basic computer skills and ability to navigate multiple software applications