Sorting Operations & Workforce Planning Supervisor

Shopee; Philippines; On-site; PHP 450,000 - 650,000; Full time

Job summary

Shopee Philippines is seeking a Mega FM Workforce Management & Planning Supervisor to oversee sorting facility operations. You will coordinate workflow, optimize productivity, and ensure safety and policy adherence while achieving Ops Clock targets.

The role requires 2–5 years in e‑commerce/logistics, with supervisory experience over both direct and agency staff, and a focus on coaching and performance improvement.

Qualifications

• 2–5 years of experience in e-commerce, logistics or warehousing.
• Supervisory experience with direct and agency employees.
• Ability to monitor, coach and improve sorting operations.

Responsibilities

• Supervise and coordinate daily sorting operations to ensure timely processing of items.
• Monitor and adjust workflow to maintain efficiency and meet targets.
• Enforce operational policies and procedures.
• Schedule shifts and conduct performance evaluations; coach staff regularly.
• Coordinate with Manpower Management for agency personnel allocation.
• Handle day-to-day escalations and provide operational solutions.

Job description

Shopee Philippines is seeking a Mega FM Workforce Management & Planning Supervisor to oversee sorting facility operations. You will coordinate workflow, optimize productivity, and ensure safety and policy adherence while achieving Ops Clock targets.

The role requires 2–5 years in e‑commerce/logistics, with supervisory experience over both direct and agency staff, and a focus on coaching and performance improvement.