Mega FM Shift Lead - Operations, SPX Express (Sucat, Parañaque)

SPX PHILIPPINES INC.; Manila; On-site; PHP 320,000 - 520,000; Full time

Job summary

SPX PHILIPPINES INC. is seeking a Warehouse Supervisor to oversee sorting center operations, inbound, outbound, and staffing to meet KPI targets. You will schedule tasks, monitor attendance, ensure timely processing of deliveries, and escalate non-conformances.

You will prepare performance reports for the Functional Lead and SOC Lead, contributing to process improvements and operational excellence. The role requires a BS in Industrial Engineering, 2–5 years in e-commerce/logistics, and

Qualifications

• Bachelor of Science in Industrial Engineering is required.
• 2–5 years of experience in E-commerce, Logistics and Warehousing.
• Supervisory experience for direct and agency employees.
• Detail-oriented with background in process improvement.
• Proficient in MS and Google applications.

Responsibilities

• Oversee sorting center processes (inbound, sorting, outbound) and teams to meet KPI targets.
• Create schedules and monitor tasks; manage overall performance and attendance.
• Ensure deliveries are received, checked, processed and endorsed within timelines.
• Notify departments when non-conformances or shortages are found.
• Ensure transfers are processed upon arrival into the warehouse.
• Provide reports to Functional Lead / SOC Lead for internal performance reporting.

Skills

E-commerce logistics experience

Supervisory experience

Process improvement

MS Office

Google Apps

Education

Bachelor of Science in Industrial Engineering

Tools

MS Office

Google Workspace

Job description

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Oversee the sorting center processes (such as inbound, sorting and outbound) and team members to ensure all Key Performance Indicator (KPI) and targets are achieved
• Create of schedule and monitoring of tasks and duties; manage overall performance and attendance
• Ensure all deliveries are received, checked, processed and endorsed to the next process within agreed timelines
• Notify appropriate departments when there is non-conformance or shortage/overages are found
• Ensure all transfers are processed immediately upon arrival into the warehouse
• Provide reports to Functional Lead and/or SOC Lead for internal performance reporting

Requirements:

• Graduate of Bachelor of Science in Industrial Engineering
• Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing
• Has supervisory experience, both for direct and agency employees
• Keen with details and has background in process improvement
• Knowledgeable with MS and Google Applications