Mega FM - Workforce Management and Planning, SPX Express (Punturin, Valenzuela)

SPX Express; Manila; On-site; PHP 420,000 - 780,000; Full time

Job summary

SPX Express Mega FM Workforce Management & Planning Supervisor role overseeing the planning and operations of a sorting facility. You will coordinate workflow, drive efficiency, and uphold safety standards while collaborating with team members to meet productivity targets and Ops Clock goals.

The position requires supervising daily sorting operations, monitoring performance, and coordinating with staffing for direct and agency personnel, ensuring timely processing and issue resolution.

Qualifications

• Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing
• Has supervisory experience, both for direct and agency employees

Responsibilities

• Monitor functional team members including the Shift In-Charge
• Supervise and coordinate daily sorting operations to ensure timely and accurate processing of items.
• Monitor and adjust workflow to maintain efficiency and meet performance targets.
• Implement and enforce operational policies and procedures.
• Manage scheduling of shifting personnel, prepare performance evaluation and conduct coaching session on a regular basis
• Analyze and coordinate with Manpower Management team for proper allocation of agency personnel
• Manage day to day escalations and provide solutions for operational issues

Job description

Job Description

Mega FM Workforce Management & Planning Supervisor is responsible for overseeing and coordinating the planning and operational activities of a sorting facility. This role involves managing the workflow, ensuring efficiency, and maintaining safety standards. The supervisor will work closely with team members to optimize sorting processes, improve productivity, and meet organizational goals such as facility back room productivity and meeting the Ops Clock target.

Mega FM Workforce Management & Planning Supervisor is responsible for overseeing and coordinating the planning and operational activities of a sorting facility. This role involves managing the workflow, ensuring efficiency, and maintaining safety standards. The supervisor will work closely with team members to optimize sorting processes, improve productivity, and meet organizational goals such as facility back room productivity and meeting the Ops Clock target.

Main Duties & Responsibilities

• Monitor functional team members including the Shift In-Charge
• Supervise and coordinate daily sorting operations to ensure timely and accurate processing of items.
• Monitor and adjust workflow to maintain efficiency and meet performance targets.
• Implement and enforce operational policies and procedures.
• Manage scheduling of shifting personnel, prepare performance evaluation and conduct coaching session on a regular basis
• Analyze and coordinate with Manpower Management team for proper allocation of agency personnel
• Manage day to day escalations and provide solutions for operational issues

Requirements

• Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing
• Has supervisory experience, both for direct and agency employees