Cache Workforce Management & Planning – SPX Express (Mandaue)

SPX PHILIPPINES INC.; Mandaue; On-site; PHP 279,000 - 502,000; Full time

Job summary

SPX PHILIPPINES INC. in the Philippines is seeking a Mega FM Workforce Management & Planning Supervisor to oversee planning and operations at a sorting facility. The role focuses on coordinating workflow, ensuring efficiency, and upholding safety standards to meet facility productivity goals and Ops Clock targets.

The ideal candidate will supervise both direct and agency staff, optimize sorting processes, and collaborate with the Manpower Management team to allocate resources effectively.

Qualifications

• 2-5 years of experience in E-commerce, Logistics and Warehousing.
• Has supervisory experience, both for direct and agency employees.

Responsibilities

• Monitor functional team members including the Shift In-Charge.
• Supervise and coordinate daily sorting operations to ensure timely and accurate processing of items.
• Monitor and adjust workflow to maintain efficiency and meet performance targets.
• Implement and enforce operational policies and procedures.
• Manage scheduling of shifting personnel, prepare performance evaluation and conduct coaching session on a regular basis.
• Analyze and coordinate with Manpower Management team for proper allocation of agency personnel.
• Manage day to day escalations and provide solutions for operational issues.

Skills

E-commerce logistics

Warehousing experience

Supervisory experience

Job description

Mega FM Workforce Management & Planning Supervisor is responsible for overseeing and coordinating the planning and operational activities of a sorting facility. This role involves managing the workflow, ensuring efficiency, and maintaining safety standards. The supervisor will work closely with team members to optimize sorting processes, improve productivity, and meet organizational goals such as facility back room productivity and meeting the Ops Clock target.

Main Duties & Responsibilities:

• Monitor functional team members including the Shift In-Charge

• Supervise and coordinate daily sorting operations to ensure timely and accurate processing of items.

• Monitor and adjust workflow to maintain efficiency and meet performance targets.

• Implement and enforce operational policies and procedures.

• Manage scheduling of shifting personnel, prepare performance evaluation and conduct coaching session on a regular basis

• Analyze and coordinate with Manpower Management team for proper allocation of agency personnel

• Manage day to day escalations and provide solutions for operational issues

Qualifications:

• Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing

• Has supervisory experience, both for direct and agency employees