Site Operations Lead – Warehouse & Team Performance

SPX Express; Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

SPX Express in Manila is seeking a capable Warehouse Operations Leader to manage inbound, storage, picking, packing and dispatch. You will ensure SLA adherence, monitor inventory accuracy and lead the store team through training and supervision.

You'll coordinate with planning, dispatch and transport teams, uphold safety and hygiene standards, handle peak volume escalations, and maintain MIS reports on manpower, productivity and costs. Immediate joiners are preferred.

Qualifications

• Strong knowledge of Warehouse/Retail/Dark store operations.
• Good leadership & team handling skills.
• Ability to work in a fast-paced environment.
• Strong coordination & communication skills in English and Tagalog.
• Basic computer knowledge: Excel, WMS, Email.
• Immediate joiners preferred.

Responsibilities

• Manage daily operations: inbound, storage, picking, packing & dispatch.
• Ensure SLA adherence, productivity & quality benchmarks.
• Monitor inventory accuracy, cycle counts & shrinkage control.
• Lead, train & manage the store team.
• Coordinate with planning, dispatch & transport teams.
• Ensure safety, hygiene & statutory compliance.
• Handle escalations and peak volume operations.
• Maintain MIS reports (manpower, productivity, inventory, cost).

Skills

Warehouse ops

Dark store ops

Leadership

Team management

Fast-paced hardiness

Coordination

Communication

English

Tagalog

Tools

WMS

Excel

Email

Job description

SPX Express in Manila is seeking a capable Warehouse Operations Leader to manage inbound, storage, picking, packing and dispatch. You will ensure SLA adherence, monitor inventory accuracy and lead the store team through training and supervision.

You'll coordinate with planning, dispatch and transport teams, uphold safety and hygiene standards, handle peak volume escalations, and maintain MIS reports on manpower, productivity and costs. Immediate joiners are preferred.