Site Operations, Facilities & Governance Lead

Kaptan Talent Solutions; Cebu City; Hybrid; PHP 2,000,000 - 2,800,000; Full time

Job summary

Kaptan Talent Solutions seeks an experienced Head of Cebu site operations to lead facilities and deliver Chief of Staff support to the Site Lead. The role drives a safe, compliant and efficient workplace, coordinating governance, cross-functional projects and vendor relationships across the site.

Responsibilities include space planning, seat allocation, reception, and inventory management, while partnering with leadership to translate priorities into actionable plans with clear milestones and

Qualifications

• Bachelor’s degree in Business Administration, Management, Facilities Management or related field.
• MBA or equivalent certification is an advantage.
• 5–10 years in Facilities Management or Corporate Real Estate.
• Minimum 5 years leading cross-functional projects.
• Minimum 5 years of leadership, vendor and stakeholder management.
• Experience in multinational/shared services or BPO is preferred.
• Strong knowledge of facilities operations, vendor/contracts, governance and risk.

Responsibilities

• Lead facilities, repairs and maintenance; ensure workplace health, safety and regulatory compliance.
• Manage local vendors and onsite contractors, incl contracts, SLAs, performance, issues and renewals.
• Own seat allocation, space planning, reception, visitor management, office equipment, supplies and inventory.
• Act as strategic thought partner to Site Lead; translate priorities into clear plans, owners, milestones and outcomes.
• Coordinate leadership governance: agendas, pre-reads, minutes, decisions, action logs and timely follow-through.
• Lead or coordinate cross-functional projects and special initiatives; track risks, dependencies, KPIs, escalation needs.
• Improve information flow across site leadership.
• Support crisis response, business continuity and site events/employee engagement.

Skills

Facilities Mgmt

Vendor Management

Project Management

Leadership

Stakeholder Mgmt

Governance

Crisis Management

Communication

Education

Bachelor’s degree

MBA

Job description

Kaptan Talent Solutions seeks an experienced Head of Cebu site operations to lead facilities and deliver Chief of Staff support to the Site Lead. The role drives a safe, compliant and efficient workplace, coordinating governance, cross-functional projects and vendor relationships across the site.

Responsibilities include space planning, seat allocation, reception, and inventory management, while partnering with leadership to translate priorities into actionable plans with clear milestones and