Site Operations Manager

PM Consulting; Cebu City; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Job summary

PM Consulting is seeking a Site Operations Lead in Cebu to blend hands-on facilities management with strategic Chief of Staff duties, ensuring safety, efficiency, and professional operations.

You will oversee vendor management, seat planning, governance routines, and cross-functional projects, coordinating with the Site Lead to translate priorities into action. Strong leadership and stakeholder skills are essential for driving operational excellence across the site.

Qualifications

• Bachelor's degree in Business Administration, Management, Facilities Management, Real Estate, or related field.
• MBA or master's degree or relevant professional certification is a plus.
• 5-10 years of experience in Facilities Management, Corporate Real Estate, Workplace Services, or related field.
• At least 5 years of project management experience leading cross-functional initiatives.
• At least 5 years of leadership experience managing teams, vendors, and stakeholders.
• Background in multinational, shared services, BPO, or similar corporate environments is highly preferred.
• Strong grounding in facilities operations, vendor and contract management, strategic planning, governance, KPI tracking, risk management, business continuity, and compliance.
• Excellent stakeholder management, communication, presentation, and problem-solving abilities.
• A strategic, proactive, and detail-oriented leader who thrives on driving operational excellence while juggling multiple priorities.

Responsibilities

• Lead facilities operations, repairs, and maintenance to keep the workplace safe, compliant, and well-run.
• Manage local vendors and onsite contractors, overseeing contracts, service levels, performance issues, and renewals.
• Take ownership of seat allocation, space planning, reception, and visitor management.
• Oversee office equipment, supplies, and inventory to keep day-to-day operations running smoothly.
• Act as a trusted thought partner to the Site Lead, helping turn big-picture priorities into clear plans with defined owners, milestones, and outcomes.
• Coordinate leadership governance routines - agendas, pre-reads, meeting minutes, decisions, and action item tracking - ensuring nothing falls through the cracks.
• Improve how information flows across site leadership so everyone stays aligned.
• Step in to lead or coordinate cross-functional projects and special initiatives that don't have a natural owner.
• Track risks, dependencies, and KPIs across these initiatives, escalating issues as needed to keep things moving.
• Support crisis response and business continuity planning for the site.
• Help organize site-wide events, executive visits, and employee engagement activities.

Skills

Leadership

Stakeholder management

Communication

Project management

Strategic thinking

Governance

Risk management

Problem-solving

Cross-functional collaboration

Education

Bachelor's degree in Business Administration or related

MBA or relevant certification

Tools

MS Office

Facility management software

Job description

Location: Cebu

Work Setup: Hybrid | Dayshift

Job Overview

The role of Site Operations Lead blends hands-on facilities and workplace management with a strategic Chief of Staff function - helping translate leadership priorities into action, keeping cross-functional initiatives on track, and making sure the site runs safely, smoothly, and professionally.

Key Responsibilities:

Facilities & Workplace Management

• Lead facilities operations, repairs, and maintenance, ensuring the workplace stays safe, compliant, and well-run
• Manage local vendors and onsite contractors, overseeing contracts, service levels, performance issues, and renewals
• Take ownership of seat allocation, space planning, reception, and visitor management
• Oversee office equipment, supplies, and inventory to keep day-to-day operations running without a hitch

Strategic & Chief of Staff Support

• Act as a trusted thought partner to the Site Lead, helping turn big-picture priorities into clear plans with defined owners, milestones, and outcomes
• Coordinate leadership governance routines - agendas, pre-reads, meeting minutes, decisions, and action item tracking - ensuring nothing falls through the cracks
• Improve how information flows across site leadership so everyone stays aligned

Cross-Functional Project Leadership

• Step in to lead or coordinate cross-functional projects and special initiatives that don't have a natural owner
• Track risks, dependencies, and KPIs across these initiatives, escalating issues as needed to keep things moving

Business Continuity & Site Support

• Support crisis response and business continuity planning for the site
• Help organize site-wide events, executive visits, and employee engagement activities

Qualifications:

• Bachelor's degree in Business Administration, Management, Facilities Management, Real Estate, or a related field
• An MBA, master's degree, or relevant professional certification is a plus
• 5-10 years of experience in Facilities Management, Corporate Real Estate, Workplace Services, or a related field
• At least 5 years of project management experience leading cross-functional initiatives
• At least 5 years of leadership experience managing teams, vendors, and stakeholders
• Background in multinational, shared services, BPO, or similar corporate environments is highly preferred
• Strong grounding in facilities operations, vendor and contract management, strategic planning, governance, KPI tracking, risk management, business continuity, and compliance
• Excellent stakeholder management, communication, presentation, and problem-solving abilities
• A strategic, proactive, and detail-oriented leader who thrives on driving operational excellence while juggling multiple priorities