Site Operations & Workplace Lead

Our Clients; Cebu City; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Our Clients in Cebu is seeking a Site Operations & Workplace Services Manager to oversee day-to-day site operations, facilities, and administrative requirements for a large corporate site. You will partner with the Site Lead to translate priorities into actionable plans and coordinate governance routines across business and functional teams.

The role demands a highly organized, proactive leader who balances operational excellence with strategic coordination, stakeholder management, and project

Qualifications

• Bachelor’s or higher in business/real estate or facilities related fields.
• MBA or equivalent certification is advantageous for strategy roles.
• 5–10 years in facilities, corporate real estate or workplace services.

Responsibilities

• Oversee day-to-day site and workplace operations to ensure a safe, compliant working environment.
• Lead facilities management, repairs, maintenance, and workplace services.
• Ensure health, safety, and regulatory compliance and manage space allocation.
• Coordinate governance routines, meeting agendas, minutes, decisions, and follow-up.
• Drive cross-functional projects, track KPIs, and report progress to site leadership.
• Identify risks, dependencies, and escalate issues as needed.

Skills

Leadership

Project management

Stakeholder management

Vendor management

Facilities management

Governance

KPI management

Risk management

Business continuity

Change management

Education

Bachelor’s degree in Business Administration

MBA or Master’s degree

Job description

The Site Operations & Workplace Services Manager will oversee the day-to-day operations, workplace services, facilities, and administrative requirements of a large corporate site in Cebu.

Beyond workplace management, this role will serve as a key strategic partner to the Site Lead, helping translate leadership priorities into actionable plans, coordinating governance routines, driving cross-functional initiatives, and ensuring timely execution and follow-through across business and functional teams.

The role requires a highly organized and proactive leader who can balance operational excellence with strategic coordination, stakeholder management, and project delivery.

Key Responsibilities:

Site & Workplace Operations

• Oversee day-to-day site and workplace operations, ensuring a safe, efficient, compliant, and professional working environment.
• Lead facilities management, repairs, maintenance, workplace services, and general site requirements.
• Ensure compliance with workplace health and safety standards, regulatory requirements, company policies, and applicable local regulations.
• Manage seat allocation, space planning, reception and visitor management, office equipment, supplies, and workplace inventory.
• Coordinate site-wide events, leadership visits, employee activities, and other workplace initiatives.

Vendor & Contract Management

• Manage local vendors, service providers, and onsite contractors, ensuring quality, cost-effectiveness, service reliability, and compliance with agreed service levels.
• Oversee vendor contracts, performance reviews, issue resolution, renewals, and commercial discussions.
• Monitor service delivery, identify operational gaps, and implement corrective actions where necessary.

Site Leadership & Chief of Staff Support

• Serve as a strategic thought partner to the Site Lead, providing structured coordination and follow-through on key priorities.
• Translate leadership priorities into clear action plans, ownership, milestones, deliverables, and measurable outcomes.
• Coordinate leadership governance routines, including meeting agendas, pre-reads, minutes, decision tracking, action logs, and follow-through.
• Improve information flow and communication across site leadership and functional teams.
• Proactively identify issues, dependencies, risks, and areas requiring leadership attention or escalation.

Cross-Functional Project Management

• Lead or coordinate strategic, cross-functional projects and special initiatives that may not have a natural owner.
• Drive project planning, execution, stakeholder alignment, timelines, dependencies, risks, and key milestones.
• Monitor KPIs and project outcomes and provide regular updates to site leadership.
• Facilitate collaboration across business and functional teams to ensure timely execution of agreed initiatives.
• Support change management and continuous improvement initiatives across the site.

Business Continuity & Risk Management

• Support crisis response, emergency preparedness, business continuity, and site resilience initiatives.
• Coordinate with relevant stakeholders during operational disruptions, emergencies, and other critical site matters.
• Identify operational risks and ensure appropriate mitigation and escalation plans are in place.

Qualifications:

• Bachelor’s degree in Business Administration, Management, Facilities Management, Real Estate, or a related field.
• An MBA, Master’s degree, or relevant professional certification is an advantage.
• 5–10 years of experience in Facilities Management, Corporate Real Estate, Workplace Services, Site Operations, or a related field.
• At least 5 years of project management experience, preferably involving complex cross-functional initiatives.
• At least 5 years of leadership experience, including managing teams, vendors, contractors, and multiple stakeholders.
• Experience in a multinational company, shared services, BPO, logistics, or similarly structured corporate environment is highly preferred.
• Strong knowledge of facilities and workplace operations, vendor and contract management, project management, governance, KPI management, risk management, business continuity, compliance, and change management.
• Strong ability to manage multiple priorities and coordinate across different business and functional units.
• Excellent stakeholder management, communication, presentation, organizational, and problem-solving skills.
• Strong business acumen with the ability to understand leadership priorities and translate them into actionable plans.
• Strategic, proactive, highly organized, and detail-oriented, with the ability to operate effectively in a fast-paced corporate environment.
• Comfortable working with senior leaders and influencing stakeholders across different functions and levels of the organization.

Work Arrangement:

• Location: Cebu
• Work Setup: Full onsite upon onboarding; hybrid upon regularization (3 days onsite, 2 days work from home)
• Schedule: Primarily morning shift, with flexibility to extend working hours depending on business requirements.