Site Lead - Operations, SPX Express (Santa Rosa, Laguna)

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 424,000; Full time

Job summary

Hammerjack Pty Ltd in Philippines seeks a Warehouse Operations Lead to oversee inbound, storage, picking, packing and dispatch while ensuring SLA adherence and productivity.

You will lead a store team, coordinate with planning, dispatch and transport, and maintain safety standards. Strong knowledge of warehouse/retail/dark store operations and bilingual communication (English/Tagalog) are required. Immediate joiners preferred.

Qualifications

• Experience in warehouse/retail/dark store operations.
• Leadership and team handling skills.
• Ability to work in a fast-paced environment.
• English and Tagalog communication.
• Basic computer skills (Excel, emails, WMS).

Responsibilities

• Manage daily operations: inbound, storage, picking, packing & dispatch
• Ensure SLA adherence, productivity & quality benchmarks
• Monitor inventory accuracy, cycle counts & shrinkage control
• Lead, train & manage the store team
• Coordinate with planning, dispatch & transport teams
• Ensure safety, hygiene & statutory compliance
• Handle escalations and peak volume operations
• Maintain MIS reports (manpower, productivity, inventory, cost)

Skills

Leadership

Coordination

Communication

English

Tagalog

Excel

WMS

Team management

Tools

Excel

WMS

Email

Job description

Job Description

• Manage daily operations: inbound, storage, picking, packing & dispatch
• Ensure SLA adherence, productivity & quality benchmarks
• Monitor inventory accuracy, cycle counts & shrinkage control
• Lead, train & manage the store team.
• Coordinate with planning, dispatch & transport teams
• Ensure safety, hygiene & statutory compliance
• Handle escalations and peak volume operations
• Maintain MIS reports (manpower, productivity, inventory, cost)

Requirements

• Strong knowledge of Warehouse/Retail/Dark store operations
• Good leadership & team handling skills
• Ability to work in a fast-paced environment
• Strong coordination & communication skills [English + Tagalog]
• Basic computer knowledge (Excel, WMS, Email)
• Immediate Joiners