Simpro Administrator Pumping Systems AU Client WFH

Staff Domain, Inc.; Pasig; Remote; PHP 42,000 - 64,000; Full time

Benefits offered by this job

HMO

Dental

Life Insurance

Paid Leaves

Employee Activities

Job summary

Staff Domain, Inc. is seeking a proactive SIMPRO Administrator to support service and production teams from a remote setup. You will manage job creation, scheduling, stock allocation, and invoicing, while ensuring data accuracy and timely reporting across locations.

The role requires collaboration with multiple departments and strong attention to detail in a fast-paced environment. You will also prepare production-related documentation, maintain master data, and drive process improvements.

Qualifications

• 3+ years hands-on SIMPRO experience in trades or manufacturing.
• Administration or production support background with strong data discipline.
• Excellent written English and ability to communicate with Australian managers.
• Able to work independently across time zones with reliable internet.

Responsibilities

• Run SIMPRO day-to-day for service and production teams; act as SIMPRO champion.
• Create and update service jobs, quotes, and allocate technicians on schedule.
• Ensure costs, invoicing, and stock align with each job and cost centre.
• Prepare ITPs, chase test results and maintain documentation packs.
• Produce regular reports on scheduled, unbilled, overdue and maintenance jobs.
• Coach users, maintain master data, and support month-end WIP and invoicing.

Skills

SIMPRO experience

Job scheduling

Stock management

Invoicing

Data discipline

Attention to detail

English communication

Remote work

Tools

Excel

Outlook

Microsoft 365

Job description

Job Description:

Setup and Location: WFH

Work Schedule: 9:00AM to 6:00PM (AEDT) | 6:00AM to 3:00PM (PH)

Employment Type: Full-time

Ready to do work that actually excites you? Runs the day-to-day SIMPRO workload for the Service and Production teams and acts as companys SIMPRO champion. Keeps service jobs scheduled, costed, invoiced and stocked, supports the Production Manager with Inspection and Test Plans (ITPs) and stock allocation, and keeps SIMPRO data clean, consistent and well used across the business. Accurate SIMPRO data drives our cash flow, WIP reporting and customer confidence, freeing the Service and Production Managers to focus on customers, crews and the workshop.

What You'll Do

You’ll be the kind of person who:

• Create and update service jobs and quotes, allocate technicians on the SIMPRO schedule and issue job details and changes to field staff and customers
• Check labour, materials, plant and subcontractor costs sit on the correct job and cost centre; prepare progress, completion and recurring maintenance invoices and credit notes; chase missing paperwork so jobs are billed promptly
• Allocate stock and purchase orders to service jobs, check availability across locations, raise requests for short items and receive goods against the right job
• Close out completed jobs with service reports and photos attached; produce regular reports on jobs scheduled, unbilled work, overdue jobs and maintenance due

• Prepare, issue and version-control ITPs for production jobs from QMAX templates; file completed and signed ITPs with the job record
• Chase and file test results, inspection sign-offs, material certificates and non conformance records so each job’s documentation pack is complete before dispatch
• Allocate stock and purchase orders to production jobs against the bill of material and flag shortages early; create and maintain production jobs, sections and cost centres
• Produce production reports on jobs in progress, stock allocations, outstanding purchase orders and jobs ready to dispatch or invoice

• First point of contact for SIMPRO questions from Service, Production, Projects and Accounts; coach users and drive consistent use of the system
• Maintain master data (customers, sites, suppliers, catalogue, pricing, stock locations, cost centres, job templates, employees) and fix duplicates, errors and inactive records
• Maintain forms, quote and invoice templates, checklists, custom fields and user permissions; recommend workflow and automation improvements
• Run regular data-quality checks (jobs without cost centres, negative stock, unreconciled POs, aged open jobs) and correct or elevate findings
• Write and maintain how-to guides and training for new starters; build and maintain SIMPRO reports and dashboards; support month-end WIP and invoicing cut-off with Accounts
• Liaise with SIMPRO support on faults and upgrades and keep an issue and improvement log, reporting progress monthly

• Completed service jobs invoiced within 3 business days; invoice corrections or credits below 2%
• Production jobs with a complete ITP pack before dispatch (100%)
• Stock shortages flagged before the build or job date (100%)
• SIMPRO master-data errors falling month on month in the monthly audit
• Internal SIMPRO queries answered within 1 business day

Requirements

What You Bring

We're looking for someone who:

• At least 3 years' hands-on SIMPRO experience across jobs, scheduling, stock and invoicing (or a comparable job-costing system in a trades, engineering or manufacturing business)
• Administration, service coordination or production support experience; strong attention to detail and data discipline
• Excellent written English and confident communication with Australian managers and customers; confident with Microsoft 365, especially Excel and Outlook
• Able to work independently across time zones, with reliable internet and a suitable remote work set-up
• Desirable: SIMPRO training or certification; ITP, quality documentation or ISO 9001 familiarity; stock control and bill of materials experience; Smartsheet or SIMPRO report building; experience writing procedures or training others

KEY RELATIONSHIPS

Service Manager, Production / Factory Manager, Procurement Manager, Project Managers, Operations Manager, Finance (Accounts Receivable / Payable), service and factory technicians.

Benefits

Why You'll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!