Simpro Administrator (Pumping Systems) | AU Client | WFH

Zohorecruit; Eastern Manila District, Muntinlupa, Cebu City; Hybrid; PHP 446,000 - 893,000; Full time

Benefits offered by this job

HMO

Dental

Life Insurance

Birthday Leave

Vacation Leave

Medical Leave

Maternity Leave

Team Engagement Activities

Job summary

Staff Domain Inc. in the Philippines is seeking an experienced Administrator acting as SIMPRO Champion to manage service and production workloads.

You will keep jobs scheduled, costed, invoiced and stocked; support ITPs and stock allocation; and ensure clean SIMPRO data drives cash flow and reporting. The role requires at least 3 years of hands-on SIMPRO experience, strong English communication, and the ability to work across time zones with a reliable remote setup.

Qualifications

• 3+ years hands-on SIMPRO experience in a trades/engineering/manufacturing context.
• Administration, service coordination or production support experience with strong data discipline.
• Excellent written English and clear communication with managers and customers; adept with Microsoft 365.

Responsibilities

• Create and update service jobs and quotes; allocate technicians on the SIMPRO schedule and inform field staff and customers of changes.
• Ensure labour, materials, plant and subcontractor costs align with the correct job and cost centre; prepare invoices and credit notes; chase missing paperwork.
• Allocate stock and purchase orders to service jobs; check availability across locations; raise short-item requests and receive goods against the right job.
• Close out completed jobs with reports and photos; produce regular reports on scheduled jobs, unbilled work, overdue jobs and maintenance due.
• For production: issue and version-control ITPs; chase test results and certificates; allocate stock to production jobs and produce progress reports.
• Maintain SIMPRO master data, run data-quality checks, and support month-end WIP and invoicing with Accounts.

Skills

SIMPRO experience

Administration

Service coordination

Production support

Strong English communication

Independent across time zones

Tools

SIMPRO

Microsoft 365

Excel

Outlook

Smartsheet

Job description

Full time | Staff Domain Inc. | Philippines

Posted On 08/10/2026

Job Information

Administration

Work Experience 3 + years

Job Requisition Status In-progress

Shift Schedule (MNL TIME) 7:00 AM - 4:00 PM

Clients Preferred Working Arrangements Onsite;WFH;Hybrid

Account Manager Bernadette Feliminiano

City Ortigas, Alabang, Pampanga or Cebu

State/Province National Capital Region (Manila)

1605

Job Description

Setup and Location: WFH

Work Schedule: 9:00AM to 6:00PM (AEDT) | 6:00AM to 3:00PM (PH)

Employment Type: Full-time

Ready to do work that actually excites you?

Runs the day-to-day SIMPRO workload for the Service and Production teams and acts as company's SIMPRO champion. Keeps service jobs scheduled, costed, invoiced and stocked, supports the Production Manager with Inspection and Test Plans (ITPs) and stock allocation, and keeps SIMPRO data clean, consistent and well used across the business. Accurate SIMPRO data drives our cash flow, WIP reporting and customer confidence, freeing the Service and Production Managers to focus on customers, crews and the workshop.

What You’ll Do

You’ll be the kind of person who:

SERVICE SUPPORT (SERVICE MANAGER)

• Create and update service jobs and quotes, allocate technicians on the SIMPRO schedule and issue job details and changes to field staff and customers
  


• Check labour, materials, plant and subcontractor costs sit on the correct job and cost centre; prepare progress, completion and recurring maintenance invoices and credit notes; chase missing paperwork so jobs are billed promptly
  


• Allocate stock and purchase orders to service jobs, check availability across locations, raise requests for short items and receive goods against the right job
  


• Close out completed jobs with service reports and photos attached; produce regular reports on jobs scheduled, unbilled work, overdue jobs and maintenance due
  

PRODUCTION SUPPORT (PRODUCTION MANAGER)

• Prepare, issue and version-control ITPs for production jobs from QMAX templates; file completed and signed ITPs with the job record
  


• Chase and file test results, inspection sign-offs, material certificates and non conformance records so each job’s documentation pack is complete before dispatch
  


• Allocate stock and purchase orders to production jobs against the bill of material and flag shortages early; create and maintain production jobs, sections and cost centres
  


• Produce production reports on jobs in progress, stock allocations, outstanding purchase orders and jobs ready to dispatch or invoice
  

SIMPRO CHAMPION AND MAINTENANCE

• First point of contact for SIMPRO questions from Service, Production, Projects and Accounts; coach users and drive consistent use of the system
  


• Maintain master data (customers, sites, suppliers, catalogue, pricing, stock locations, cost centres, job templates, employees) and fix duplicates, errors and inactive records
  


• Maintain forms, quote and invoice templates, checklists, custom fields and user permissions; recommend workflow and automation improvements
  


• Run regular data-quality checks (jobs without cost centres, negative stock, unreconciled POs, aged open jobs) and correct or elevate findings
  


• Write and maintain how-to guides and training for new starters; build and maintain SIMPRO reports and dashboards; support month-end WIP and invoicing cut-off with Accounts
  


• Liaise with SIMPRO support on faults and upgrades and keep an issue and improvement log, reporting progress monthly
  

KEY PERFORMANCE INDICATORS

• Completed service jobs invoiced within 3 business days; invoice corrections or credits below 2%
  


• Production jobs with a complete ITP pack before dispatch (100%)
  


• Stock shortages flagged before the build or job date (100%)
  


• SIMPRO master-data errors falling month on month in the monthly audit
  


• Internal SIMPRO queries answered within 1 business day
  

Requirements

What You Bring

We’re looking for someone who:

• At least 3 years’ hands‑on SIMPRO experience across jobs, scheduling, stock and invoicing (or a comparable jobcosting system in a trades, engineering or manufacturing business)
  


• Administration, service coordination or production support experience; strong attention to detail and data discipline
  


• Excellent written English and confident communication with Australian managers and customers; confident with Microsoft 365, especially Excel and Outlook
  


• Able to work independently across time zones, with reliable internet and a suitable remote work set-up
  


• Desirable: SIMPRO training or certification; ITP, quality documentation or ISO 9001 familiarity; stock control and bill of materials experience; Smartsheet or SIMPRO report building; experience writing procedures or training others
  

KEY RELATIONSHIPS

Service Manager, Production / Factory Manager, Procurement Manager, Project Managers, Operations Manager, Finance (Accounts Receivable / Payable), service and factory technicians.

Why You’ll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  


• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  


• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!