Showroom Coordinator

Megaworld Global-Estate Inc.- South Careers; Laguna; On-site; PHP 201,000 - 268,000; Full time

Job summary

Megaworld Global-Estate Inc.- South Careers is seeking an ADMIN & SHOWROOM COORDINATOR to manage daily showroom and office operations, ensuring a pristine, merchandised environment and top-notch customer service. You will greet guests, coordinate with sales staff, and support events at the showroom.

The role emphasizes maintaining showroom aesthetics, processing logs and reports, and delivering professional service to clients and agents.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Operations, or related field.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Detail-oriented with keen eye for cleanliness and presentation.
• Willing to be assigned on-site in showroom and support events.
• Ability to maintain professionalism and company standards.

Responsibilities

• Front Desk: welcome guests, register in logbooks, direct to proper person.
• Monitors showroom upkeep, cleanliness of reception, lounges and model units.
• Answer, screen and forward calls; manage visitor badges and access.
• Maintain security procedures and logbook accuracy; issue gate passes.
• Prepare Manning Reports monthly; report damaged/defect materials.
• Customer Service: ensure high service levels, know projects to present to clients.
• Liaise with customer services to resolve queries; assist agents' clients when needed.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Attention to detail

MS Office

Customer service

Professionalism

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Description

Job Title: ADMIN & SHOWROOM COORDINATOR

Responsible for the day-to-day operations of the showroom, ensuring that the showroom and office is well-kept and maintained, and is visually merchandised to the excellent standard of the company and that the highest level of customer service is given at all times.

Front Desk

• Maintaining the Megaworld Global-Estate (South) image to the highest standards
• Monitors the upkeep and cleanliness of the showroom, ensuring that the showroom - reception counter, lounge areas and model units are tidy and presentable
• Receives guests and clients at the front desk by greeting and welcoming them, register them in their respective logbooks and direct them to the appropriate person
• Monitors the manning of agents and queuing of walk-in clients
• Answer, screen and forward incoming phone calls
• Maintain security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, gate pass)
• Assign in registration area for some company events
• Misc. administrative tasks as and when required and other tasks and responsibility necessary for the department and beneficial to the Company
• Implementation of proper attire especially when they are in manning schedule (Sales).

Reports

• To produce Manning Report in Showroom monthly.
• To produce weekly and/or monthly report of damaged/defect materials in Showroom.

Customer Service

• To ensure that Clients are extended the highest levels of customer service at all times
• Must be knowledgeable of all projects and must know how to present it to clients
• To deal promptly with Customer complaints, liaising with customer services in order to resolve queries
• Assist Clients of Agents who are not around

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Operations, or any related field.
• Proven work experience in administrative, customer service, operation roles is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a keen eye for cleanliness and visual presentation.
• Knowledgeable in basic office equipment and systems (e.g., telephone, logbook, visitor management).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Customer-service oriented with a proactive attitude.
• Willing to be assigned in the showroom (on-site) and support sales events as needed.
• Ability to maintain professionalism and uphold company standards at all times.
• Work Schedule: Monday - Thursday (8 AM - 6 PM) Friday (8 AM - 5 PM)

Requirements

Please refer to job description.

Communication Time Management Customer Service Data Analysis Sales Support Problem Solving Organization Relationship Management Attention To Detail

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