Showroom Operations & Guest Experience Lead

Megaworld Global-Estate Inc.- South Careers; Laguna; On-site; PHP 201,000 - 268,000; Full time

Job summary

Megaworld Global-Estate Inc.- South Careers is seeking an ADMIN & SHOWROOM COORDINATOR to manage daily showroom and office operations, ensuring a pristine, merchandised environment and top-notch customer service. You will greet guests, coordinate with sales staff, and support events at the showroom.

The role emphasizes maintaining showroom aesthetics, processing logs and reports, and delivering professional service to clients and agents.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Operations, or related field.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Detail-oriented with keen eye for cleanliness and presentation.
• Willing to be assigned on-site in showroom and support events.
• Ability to maintain professionalism and company standards.

Responsibilities

• Front Desk: welcome guests, register in logbooks, direct to proper person.
• Monitors showroom upkeep, cleanliness of reception, lounges and model units.
• Answer, screen and forward calls; manage visitor badges and access.
• Maintain security procedures and logbook accuracy; issue gate passes.
• Prepare Manning Reports monthly; report damaged/defect materials.
• Customer Service: ensure high service levels, know projects to present to clients.
• Liaise with customer services to resolve queries; assist agents' clients when needed.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Attention to detail

MS Office

Customer service

Professionalism

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Megaworld Global-Estate Inc.- South Careers is seeking an ADMIN & SHOWROOM COORDINATOR to manage daily showroom and office operations, ensuring a pristine, merchandised environment and top-notch customer service. You will greet guests, coordinate with sales staff, and support events at the showroom.

The role emphasizes maintaining showroom aesthetics, processing logs and reports, and delivering professional service to clients and agents.