On-site - Taguig 1-3 Yrs Exp Bachelor Full-time
Job Description
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, SSS/GSIS
- Responsible for providing professional, efficient, and effective communication to meet the needs of the customers entering the showroom reception area.
- Greet and offer seats, drinks, refreshments to all incoming customers and guests in the Showroom.
- Welcome and greet all appointments and walk-in customers, in a friendly and professional manner, upon arrival in the Showroom.
- Create a positive first impression and create an engaging work environment.
- Assist every customer and ensure they receive accurate and prompt assistance and/or guide them to the appropriate Sales Executive depending on their needs.
- Serve as a liaison between customers and Sales Executives, relaying relevant information accurately and promptly.
- Ensure that showroom customers are being attended to by their Sales Executive.
- Answer the local phone in Showroom reception and ensure that the post is manned when going on breaks to avoid abandoned and missed calls.
- Assist in scheduling and confirming test drive appointments daily as well as the time they arrived and ensure they are being attended to by the Sales Executive.
- Strive to ensure a positive customer experience by addressing Sales reception customer inquiries promptly and professionally.
- Assist to check reading materials (e.g., newspapers, magazines), price list, and other sales collaterals are up-to-date and in place.
- Identify the number of daily walk-ins for Sales reception.
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the Sales Executive.
- Performs duties that may be assigned from time to time.
- Candidate must possess at least a Bachelor's/College Degree.
- At least 2 years of reception experience in an automotive dealership or equivalent.
- Must have a pleasing personality. Maintain a polished, professional appearance and a warm, approachable presence to create a positive first impression for visitors and clients.
- Proficient in MS Office applications, Communication and Interpersonal Skills.
- Willing to work onsite in BGC, Taguig City.
Communication, Organizational Skills, Multitasking, Customer Service, Technical Skills.
Working Location
28th Floor, World Plaza. World Plaza, 30th St, Taguig, Kalakhang Maynila, Philippines